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This rating includes all service center reviews, with more weight given to recent reviews.
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3,715 Reviews of Wayne Akers Ford - Service Center
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March 12, 2024
I can always rely on Wayne Akers Ford, especially my service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge deliv service advisor, Erik Hoffman. The repairs were diagnosed and communicated quickly, and since I don't live in Florida full time, the conceierge delivery of the vehicle back to my condo was incredibly helpful to me. Thank you! More
by KIMDELVECCHIO
Verified CustomerEmployees Worked With
Erik Hoffman, Erik Hoffman
March 12, 2024
Smooth very responsive kept me informed every step of the service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner More
by GREENDEMON25
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024
Most of the work was for recalls. The shop did great. A little too long. You need shuttle service. The recall parts were a big safety issue. Telling me my driveshaft might fall off b The shop did great. A little too long. You need shuttle service. The recall parts were a big safety issue. Telling me my driveshaft might fall off but there are no parts for it is a big problem to me. More
by RLRCOP
Employees Worked With
March 11, 2024
Erik and the dealership as a whole gave great customer service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray Beach and went out of my way to go to Wayne Akers Ford for service because over the phone Greico Ford in Delray Beach was not very accommodating. The representative over the phone with Wayne Akers Ford was nice and knowledgeable. She told me to specifically see Erik Hoffman at bay #4 for my EV Ford and I am so glad I did. Thank You! Brian Z. More
by ACOUSTICS11
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024
Erik is always ready to assist when I call he keeps me informed every step of the way. Erik has excellent customer service skills. Always a pleasure and smooth when Erik is the service rep. informed every step of the way. Erik has excellent customer service skills. Always a pleasure and smooth when Erik is the service rep. More
by GREENDEMON25
Employees Worked With
Erik Hoffman, Erik Hoffman
March 10, 2024
Car is still running okay. so far so good I don't seem to have any window washer fluid although I it was filled prior to the service so far so good I don't seem to have any window washer fluid although I it was filled prior to the service More
by ayonicole1
Employees Worked With
Kenya
March 10, 2024
Amazing thx Khristian Ramírez The best service always from my service advisor Khristian Ramirez. I want to thank my service advisor Khristian Ramirez for taking the time to explain to me what my vehicle from my service advisor Khristian Ramirez. I want to thank my service advisor Khristian Ramirez for taking the time to explain to me what my vehicle needs for each of the services I have scheduled at this dealership each time I return for service. More
by ENRIQUEBLANCO77
March 09, 2024
Everything was great. They picked up my truck from the house and dropped it off. They picked up my truck from the house and dropped it off. More
by NEALPARKER
