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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
3,623 Reviews

3,623 Reviews of Wayne Akers Ford - Service Center

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April 22, 2022

Wayne Ford is convenient efficient and does a great job. My car is always ready when promised. Highly recommend. More

by lslevien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 22, 2022

Service was exceptional. Service advisor was excellent. Kept me informed and very friendly and outgoing. More

by hgretz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 22, 2022

Eric Hoffmann was absolutely stellar. I went to a competitor first and they were horrible in terms of how they treat their customers. Eric listened to me, was patient, and was in constant More

by Trice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hoffmann
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 22, 2022

Danielle keep me informed of everything, as the parts took almost a month to come in More

by JBWAYTOGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 22, 2022

First time service customer. Very happy with Eric, the service performed, large clean waiting area, and everyone was very professional and pleasant. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Marta , Faith Vanhof
Apr 22, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 20, 2022

It was a great day for service. .all worth it and good car care is run pretty.. More

by BULLETBOB01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2022

Jim Domino is the best. Very personable and knowledgeable. Made me feel secure. I trusted him completely. More

by Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JoJo, Jim Domino
Apr 20, 2022 -

Bernard responded

I was also very pleased that a van was sent to pick me up as I had no way to return. JoJo the van driver was very pleasant.

April 20, 2022

Easy to schedule service, they always do a great job and quick as well. We do multiple trucks back-to-back. More

by SPARKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nieves, Steve Gilmour
Apr 20, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 20, 2022

Nice people. But the process on ordering parts took a pretty long time for it to arrive. I didnt know how long I needed a rental car for so I was in the position More

by ALEXMORONES91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 20, 2022 -

Wayne Akers Ford responded

We appreciate your feedback, Alex. Our service team will be contacting you directly to ensure your full satisfaction. Be well.

April 20, 2022

I found Wayne acres the most understanding service company. From the service gentleman Eric too the young man joejoe who drove me home and the next day took me back More

by Don’t have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric service
Apr 21, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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