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Wayne Akers Ford - Service Center

Lake Worth, FL

4.5
3,474 Reviews

3,474 Reviews of Wayne Akers Ford - Service Center

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September 13, 2024

Always work completed quickly. BEN A LONG TIME EMPLOYEE ALWAYS CURTEOUS AND STA Y S ON TO OF THINGS. I NEVER HAD TO BRING ANYTHONG BACK FOR REWORK. ALWAYS A FAIR DEALERSHIP. More

by WRK715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Erik Hoffman represented Wayne Akers to the highest professional degree. I was very satisfied with the work as well. More

by SBSOUTHFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
September 13, 2024

I called another dealer In the area to schedule the appointment several times… when I finally got someone on the phone they told me they’re were going to keep the car for a minimum of 3 days and had to More

by loredoana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

The service advisor was very good and very cooperative keeping in touch with me of my vehicle progress, taking care of my rental More

by hernandez694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
September 13, 2024

They were very knowledgeable and the communication was surprisingly amazing! Better than I expected from a dealership. The were prompt and took their time with me to make sure I understood what was going More

by lisapizzo1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Quick service. Easy to drop off and pick up. And Steve did a great job! More

by pschuler225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Selleck
September 12, 2024

Very happy to go there every time. I need you guys service. You guys do it in a proper time and manner. More

by LOXACHATEELOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

First time at Wayne Akers and I was so impressed! ! Steve, took care of me!, only an oil change and tire rotation, and the service team took Great care of me, i appreciate this dealership and I will b More

by greggcarlsonwelliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve the check in manager! I can’t remember his last name
Sep 12, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 11, 2024

Had an appointment for August 10, for torque converter replacement. Aug15,- advisor to talk to tech, no call back. Aug 19, received text, ordered part Aug 19- part received Aug 22- service advisor s More

by rickwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Sellick
Sep 11, 2024 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Rick. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

September 11, 2024

Danielle was freaking awesome. We definitely recommend Wayne acres for two friends and family. Great experience came and picked the truck up and delivered when they were done cover More

by jjcranes1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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