Wayne Ford

Considerate and courteous Very accommodating and helpful and willing to do whatever it takes to satisfy with great service and willing to do whatever it takes to satisfy with great service More

I brought my 2025 Ford Ranger in to Wayne Ford for a whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warr whining noise. I got the call later in the day from my service advisor Michelle that unfortunately my truck would need a new transmission (Under Warranty) She was very sympathetic to my situation as it was a brand new truck. She offered me a loaner car while the truck was being fix and told me they would take care of this ASAP. Took about a week and I picked up my truck. Whoever the Technician was that worked on my car did an OUTSTANDING job. The truck came back clean and everything under the hood and truck looked factory fresh. Also my service advisor was great , she patiently answered all my questions. She even called me back with an answer she wasn't sure about. I would definitely recommend Wayne Ford to my friends and family. If I could give them 10 stars I would More

Mike was great from service They should offer loaners since they always force me to drop off my vehicle since they always force me to drop off my vehicle More

Excellent prompt service They even delivered my truck home They kept me informed, provided updates and were very willing to help me with transportation home They kept me informed, provided updates and were very willing to help me with transportation More

My experience all week with the service department was dismal. There is a tremendous lack of follow up. This is coming from a person that never logs a complaint! dismal. There is a tremendous lack of follow up. This is coming from a person that never logs a complaint! More

It took almost two months to be able to bring the car in as I waited for a loaner. Also, I asked twice for the service provider to fill up the tires and they neglected to do so despite saying they did. as I waited for a loaner. Also, I asked twice for the service provider to fill up the tires and they neglected to do so despite saying they did. More

This is my third new vehicle purchase from Wayne Ford. My questions and concerns were answered quickly. The salesman & finance guy & sales manager were all great. My questions and concerns were answered quickly. The salesman & finance guy & sales manager were all great. More

I had such a great experience buying my Bronco! Justin, Sean, and Danny were all incredibly helpful and made the entire process smooth and enjoyable. They took the time to answer all my questions a Justin, Sean, and Danny were all incredibly helpful and made the entire process smooth and enjoyable. They took the time to answer all my questions and made sure I felt confident every step of the way. It was easily the most pleasant car-buying experience I’ve ever had. Highly recommend this dealership and team! More

They worked together to make the experience easier than I anticipated. They were patient and we walked away with a vehicle the same day. anticipated. They were patient and we walked away with a vehicle the same day. More

Easy to get an appointment and get the car back in a timely manner. Drop off and pick up service not offered which is the only downside timely manner. Drop off and pick up service not offered which is the only downside More