Wayne Ford

After hearing what a great experience a co-worker of mine had purchasing his 2012 Ford Explorer XLT at Wayne Ford, I decided to take his advice and see for myself. I dealt with Seth Rosen who my co-worker re had purchasing his 2012 Ford Explorer XLT at Wayne Ford, I decided to take his advice and see for myself. I dealt with Seth Rosen who my co-worker recommended. I called first thing in the morning and was in the showroom talking to him a half hour later. Mr. Rosen took his time showing me the difference between the XLT and the Limited. He basically showed me every Explorer on the lot with the different options they offered. He was very thorough from explaining the options right through purchasing the vehicle. Needless to say, I walked out of the dealership with a new Explorer. Hands down, the best experience I have ever had while purchasing a new vehicle. More

Tommy Garcia has not only been a great salesperson at Wayne Ford, hes also been a like a great friend to us, very personable, and easy to work with, goes above n beyond to help you out and cares to do ev Wayne Ford, hes also been a like a great friend to us, very personable, and easy to work with, goes above n beyond to help you out and cares to do everything he can to make things work out to get u the vehicle you really want Cathy in the finance dept was also so nice and personable and really went out of her way for us and got us approved for our ford mountaineer We love Wayne ford and wouldn't go anywhere else! I've been going to Wayne ford since the 90's More

I have given Wayne Ford the best possible rating. I have I have given Wayne Ford the best possible rating. I have been to many dealerships and had a veriety of experiences, mostly unpleasant. This is I have given Wayne Ford the best possible rating. I have been to many dealerships and had a veriety of experiences, mostly unpleasant. This is why it is especially imporant to me to write this review. Most importantly I was dealt with quickly. I walked in and we got right to business. It was pouring rain and Dana took me to drive and compare two used Ford E350's. She did so courteously and patiently. She answered my questions and concerns with answers that seemed honest and logical. She was extreemly bright, the type of person that I'd expect to see doing eye exams or practising law, not selling cars. Needless to say I was impressed. I had already been to many dealerships and all the sales people I had talked to were $8/hr dodo's. Very hard to do business when all you get on the other end of the line is "duh, I think so...maybe...um let me ask my manager...(20 minutes later)...uh he isn't sure either he has to call Ford." We negotiated a deal in about 10 minutes. They asked a fair price for the vehicle, beating out all the competition within 200 miles...I had already spent 3 weeks researching the best deal on the E350 I wanted. They offered me what I felt my trade in was really worth...which was also based on 3 weeks of research getting offers from dealers and the private market. Other dealers I visited kept me waiting between 3-5 hours. then when push came to shove they were not willing to deal. They were not pricing there vehicles competatively. Wayne Ford has earned my business, my trust and the next time I buy a Ford (and this is my 3rd Ford Van in 6 years) I will go to them first, not last and deal with the same sales lady. I want to mention that I met 5 sales people while I was at the dealership, all of whom were bright and friendly...the whole staff at Wayne is exceptional. All dealerships should be run this way. More

I have been to several dealerships over the years and they were all about the same thing- getting you into a car as fast as possible for their benefit. For the first time, last month, I found a dealershi they were all about the same thing- getting you into a car as fast as possible for their benefit. For the first time, last month, I found a dealership that wasn't like this- Wayne Ford. Dana was my salesperson and she amazes me! They didn't have the car I wanted, so we ended up ordering one. Throughout the whole process she kept me updated on the status of the vehicle. The paperwork was painless- it was ALL completed by the time I arrived to pick up the vehicle (not like other dealers where the finance guy tries to sell you everything under the sun). Honestly, I could not be happier with my experience at Wayne Ford and with Dana. This is my first Ford, but they definitely have a new customer for life! More

EXCELLENT CUSTOMER SERVICES. VALUE OF CUSTOMER TIME AND UNDERSTAND CUSTOMER NEEDS. MY HUSBAND HAS A LEASE OF F150 ALWAYS FRIENDLY EVEN WHEN HE HAD A DIFFICULTY, NOW IS MY TURN OF EXPERIENCE A LEASE FROM TH UNDERSTAND CUSTOMER NEEDS. MY HUSBAND HAS A LEASE OF F150 ALWAYS FRIENDLY EVEN WHEN HE HAD A DIFFICULTY, NOW IS MY TURN OF EXPERIENCE A LEASE FROM THE WAYNE FORD AND I AM VERY PLEASE. I WILL RECOMMEND TO ANYBODY. TANIA WAS KNOWLEDGEABLE ABOUT THE CAR AND TOOK THE TIME TO EXPLAIN DIFFERENT OPTIONS MAKING SURE THAT I WILL GET THE VEHICLE THAT WILL FULFILL MY NEEDS. THANK YOU. MILKA ALSO THANK YOU VERY MUCH FOR ALL YOUR HAVE DONE. . More

The service was awesome. Dana was very helpful and patient. The workers knew exactly what they were talking about and really "sold" the car to me. The same day I walked into the dealership I left with patient. The workers knew exactly what they were talking about and really "sold" the car to me. The same day I walked into the dealership I left with a new Ford Focus. I will definately recommend them to friends and family. More

I was promtly greeted when entering the dealership by Dana. She was friendly, pleasant, and very helpfull in finding the vehicle I wanted. It was a pleasure doing business with Dana. Dana. She was friendly, pleasant, and very helpfull in finding the vehicle I wanted. It was a pleasure doing business with Dana. More

I can wholeheartedly recommend this dealer. The sales experience was very decent. I dealt with Dana, who always returned my phone calls promptly and offered to come in off hours to deliver the car. Goo experience was very decent. I dealt with Dana, who always returned my phone calls promptly and offered to come in off hours to deliver the car. Good experience overall. Recommended! More

The experience with wayne ford was exceptional. I have always wanted a Ford Edge. They put me in the car I dreamed of with no pressure, fantastic customer service and got me out of a real mess (being ano always wanted a Ford Edge. They put me in the car I dreamed of with no pressure, fantastic customer service and got me out of a real mess (being another car with too high payments for what it was worth. This definetly an experience that was positive. I would recommend Wayne Ford to anyone I can. Thanks to Larry for not giving up!!! More

Friendly, courteous salesman provided an informative and patient negotiation process. Larry and the sales management team worked very hard to earn my business. Other salespeople working with other customers patient negotiation process. Larry and the sales management team worked very hard to earn my business. Other salespeople working with other customers interacted in a similar way as Larry did with me. More