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Wayne Ford
Wayne, NJ
1,636 Reviews
Welcome to Wayne Ford! Located in Wayne, NJ, Wayne Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Wayne Ford a good one – for the life of your vehicle.
*Ask about our REFERRAL BONUS PROGRAM! FREE MONEY FOR YOU!*
Whether you need to purchase, finance, or service a new or pre-owned Ford, you’ve come to the right place. Call 973-256-8800 for your No-Obligation Internet Price Quote from our Internet Department.
Le invitamos a navegar nuestra selección de autos y página de web completamente en Español. Solo oprima el botón en la esquina, a mano derecha de su pantalla para seleccionar su idioma. Para más información llamenos gratis al 973-256-8800. Nuestro personal especializado esperan anciosiosamente su llamada.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 AM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,636 reviews
July 21, 2020
Horrible Customer Service Horrible experience trying to get pricing for a new car lease deal. The person who called me was Araceyls Garay. Refused to honor the price offered vi Horrible experience trying to get pricing for a new car lease deal. The person who called me was Araceyls Garay. Refused to honor the price offered via True car. Gave a higher price, then when asked to email the price breakdown so I could check the numbers, refused to do that as well and hung up the phone on my face. If you have these kind of salespeople running this dealership I would tell everyone to stay as far away as possible. More
by Syed
Employees Worked With
Aracelys Garay
July 18, 2020
Ford Ranger I had a great experience, the whole process was made so quick and easy. I am so happy with my new-to-me Ford Ranger! Thank you! I had a great experience, the whole process was made so quick and easy. I am so happy with my new-to-me Ford Ranger! Thank you! More
by Lianaacevedo925
Employees Worked With
July 10, 2020
Terrible service . I have brought in my vehicle several times for repair. (Lag and throttle response) and they've said that there is nothing found. Finally brought my . I have brought in my vehicle several times for repair. (Lag and throttle response) and they've said that there is nothing found. Finally brought my car back due to their now being a noise from the engine bay. It has been at their service center for 3 weeks and it has yet to be repaired. They do not call you to update you on the vehicle status. I have called twice a week for the last three weeks only to hear that the part hasnt arrived or that it wont be done till the following week. Called them again this morning and they are now telling me that i have to call back on tuesday. It is ridiculous that it is taking this long, and what bothers me the most is that they do not call you at all unless you call to inquire. I would not recommend this service center at all. More
by afif.escheik
Employees Worked With
Bill (ARI FLEET)
June 16, 2020
Amazing experience workinh with Flip! He was verh knowledge and attentive. Was able to work a great deal for me. I would work with him in the future 100% knowledge and attentive. Was able to work a great deal for me. I would work with him in the future 100% More
by paolaacosta
Employees Worked With
Fillipe (Flip) Candido-Fraga
February 17, 2020
Purchasing at Wayne ford was easy and simple . Many vehicles to choose from. Eric K. Was great to work with. He met every request and ensured we were very happy . I highly recommend this dealership. vehicles to choose from. Eric K. Was great to work with. He met every request and ensured we were very happy . I highly recommend this dealership. More
by Anthony D
Employees Worked With
Eric Kepner
February 17, 2020
Service/Show ROom Mike helped me a great deal with a service issue and an update that needed to be made to my Ford Escape. I have been a loyal Ford customer at Englewoo Mike helped me a great deal with a service issue and an update that needed to be made to my Ford Escape. I have been a loyal Ford customer at Englewood of Ford, but recently moved to the area. I wanted to assess my options for service/sales in the future, so I stopped into the showroom to talk with the staff. Mike came right up to me, introduced himself and took the time to answer all my questions and show me around the showroom/service area. Due to this experience, I will definitely be doing all my service needs with this dealership and when my lease is up, I plan on using only this dealership for my next vehicle. More
by exit53287
Employees Worked With
December 16, 2019
Sitting here stranded once again with a car we purchased from Wayne Ford. Needless to say, this is #4 situation of getting stranded due to no start and #2 no start at Newark airport , this time its at 91 from Wayne Ford. Needless to say, this is #4 situation of getting stranded due to no start and #2 no start at Newark airport , this time its at 915pm at night!!!. I could NOT send anyone to Wayne Ford to buy a new or used vehicle with this continuous issue we are having with this car. The car has been back to Wayne Ford atleast 2 times now for same issue and we get stranded due to this vehicle. Diagnostics are obviously NOT being performed properly and they have zero regard for us sitting here now at the airport with a car that once again WONT START!!! How does one buy a 2018 explorer that has a serious no start/electrical issue with reoccurrence and this dealership STILL HAS NOT FIXED this car correctly to stop us from getting stranded if the car sits for a few days. NOT how we wanted our vacation to end by sitting at the airport for an extra hour and a half trying to get it started. More
by AtvriderNJ
Employees Worked With
Used car sales mgr, general manager, and prior Gm, current GM and Matt in service.
December 12, 2019
Excellent from sales to management to the finance departmen. Wayne Ford did a great job in accommodating me and coming to an agreement on price. They followed up with me after my initial visit and once I came ba Wayne Ford did a great job in accommodating me and coming to an agreement on price. They followed up with me after my initial visit and once I came back they did whatever it took to get me to a comfortable price in order to make a deal. I would highly recommend Wayne Ford to anyone looking to lease of finance a new Ford. Jordy was honest and helpful and it was a pleasure doing Buisiness with him. Jaime was great as well. Great Dealership and great people all around! More
by rlyak78
Employees Worked With
Other Employees :
Sales manager but I don’t remember his name.
November 14, 2019
Branko was one of the best salespeople I have ever worked with. He knew his information and was very understanding of my needs. From the beginning working with Aracelys in BDC, to Branko, to finance with with. He knew his information and was very understanding of my needs. From the beginning working with Aracelys in BDC, to Branko, to finance with Kathy, the whole transaction went shoer smooth and I am in love with my new 2020 Explorer! More
by Ally Broadfield
Employees Worked With
BRANKO KRECAR, Kathy Calabro
