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Wayne Ford - Service Center

Wayne, NJ

4.6
994 Reviews

994 Reviews of Wayne Ford - Service Center

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June 29, 2025

As always very reliable, polite and professional. And the pick up and delivery is extremely useful More

by Bri e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Staff was courteous and professional. My service was completed in a timely manner. Excellent experience! More

by Gene H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Michelle is an asset to not only Wayne Ford but Ford Co. in general. Michelle provides great customer service and it's a pleasure dealing with her. All my experiences at Wayne have been great and people lik More

by BTYRANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Prompt service. It was very helpful that I can track the pickup on real time. More

by TEALFROSTED
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
June 27, 2025

There was grease on my visor when I picked up the car from an oil change The appointment I first made was dropped somehow, even after getting a confirmation. I had to wait several weeks for another ap More

by CHER8993
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall any of the service people’s names, but they were all very professional and friendly that day
June 26, 2025

Service has always been easy and efficient. Michelle and the others at drop off were courteous and professional. Always pleasant More

by ETBERRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet who dropped my Edge off after service
June 26, 2025

Excellent Everyone was professional and treated me with respect and courtesy Guys who picked up and dropped my car from my house very polite too More

by SILVIAH97
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
June 26, 2025

They are great people, working on time and resolve any problems if i have. I recomended anyone Wayne Ford More

by Lizbeth_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Awesome people, great services performed, resolved all my issues with my Bronco. Lovely pickup and dropoff service. More

by Adesai28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Terzioski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riondo Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The kids dropping off the car or dropping you off are also cool kids. God bless them.
June 23, 2025

Went for an oil change and the fill cap was left off service was Incomplete More

by epakersten
Recommend Dealer
No
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