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Wayne Ford - Service Center

Wayne, NJ

4.5
938 Reviews

938 Reviews of Wayne Ford - Service Center

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April 29, 2025

This is the best dealership in the area. I’ve taken both of my cars there for the past several years and I have nothing but great experiences. More

by NGIESSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

It was good. It was excellent. Everything went smooth and kept you updated and try to get you out as quick as you can. More

by NYMETS1056
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 29, 2025

Love the drop off service offered. Communication was good, wasn't waiting for updates. Would recommend More

by Freder85ico
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 29, 2025

Very professional and polite. They explained the problem with clear details and video. Also, appreciated that they had the truck ready to go the very next morning. Like that they More

by CARLOSR831015
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 28, 2025

Service department is not customer focused. Just about making money but when there is an issue with a repair it's not prioritized. More

by Psdellow
Recommend Dealer
No
Employees Worked With
Michelle Redmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 26, 2025

It was very professional I was in. I was out. I enjoyed my experience there. That's why I'll always go back. More

by RONFITTSD
Recommend Dealer
Yes
Employees Worked With
Mr. Matt and Mr. Steve
April 26, 2025

4 times to get a tire fixed. Nasty bad attitude. Never want to deal with Wayne Ford again. Will only go for warranty issue. More

by BOB11077
Recommend Dealer
No
Employees Worked With
Paul Redmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Redmon
April 25, 2025

Great service every time. Great fair prices. Wonderful Representatives and Mechanics. Great coffee and TV. More

by redmonwt
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Redmon
April 25, 2025

Michelle Redmond is a big asset to Wayne Ford. There Service Department is Great! Keep Up The Great Work. More

by LILLIANROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Michelle is always accommodating with appointments and very knowledgeable in Ford products. Never wait long for my vehicle to be completed for regular service. More

by jk2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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