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Wayne Ford - Service Center

Wayne, NJ

4.5
947 Reviews

947 Reviews of Wayne Ford - Service Center

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January 10, 2025

Wayne Ford is an excellent dealership. The staff are very welcoming. They help you to make the right decision about the automobile that you are anticipating buying and once you become a Wa More

by LJTHORNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Van Peenen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

report didn't describe everything that needs to be fixed. Difficult to get hold of service dept. More

by RUBEN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I have been coming to Wayne Ford since I bought my Bronco in 2021. They have always provided great service and taken care of any issues. More

by raymondcielo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Michelle Redmon is efficient and provides excellent customer service. They are very accommodating and care about having satisfied customers. More

by ron.haraka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Ford handled my recall quickly and professionally. The overall service window was well below the estimate given More

by Axpcrow12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Great service, great communication and most important, I felt completive in prices to my local auto shop/mechanic More

by JD8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Nice place to go to also very convenient to set up appointments on my ford app More

by ANGELO2668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Customer service and the repair were very good. Everyone I worked with seemed very competent. More

by Budluke9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Halliwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Got there early and they took my cat right in and didn’t have to wait too long for it They called me at a reasonable time More

by BENNIEVALENTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Redmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

excellent service and I’ve tried a few different Ford service places. This is definitely the best. More

by IAN.CERAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Mawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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