Wayne Hyundai

My buying experience Great job by Sotiri Cortes and the team at WAYNE AUTO MALL HYUNDAI on providing a truly pleasurable and respectful buying experience! I will definitel Great job by Sotiri Cortes and the team at WAYNE AUTO MALL HYUNDAI on providing a truly pleasurable and respectful buying experience! I will definitely recommend them to friends. More

Very Professional Service I have very pleasant and helpful experience with young, but very well trained sales representative Sotiri Cortez. He is familiar perfectly with all de I have very pleasant and helpful experience with young, but very well trained sales representative Sotiri Cortez. He is familiar perfectly with all details what I interested in regarding leasing new “Sonata” (my first Hyundai car). Sotiri helped me to select proper “Sonata” model and with all paperwork processing to made it fast and effective. More

Purchasing Experience Friendly and professional Sales Consultant. Nice experience purchasing an automobile and I would definitely recommend the dealership to other people. Friendly and professional Sales Consultant. Nice experience purchasing an automobile and I would definitely recommend the dealership to other people. The time it took to finalize the deal was not too long and appropriate considering the discussions we had. More

The best! Angel deserves all the customer service exellency awards he has on his desk! Also a sincere thank you to Shawn for working on the numbers and helping Angel deserves all the customer service exellency awards he has on his desk! Also a sincere thank you to Shawn for working on the numbers and helping us getting the car we need. We have been leasing cars for over a decade and you guys are the very best! Congratulations to Hyundai Wayne for the great team and Happy Holidays to you all. Bill & Beatriz McGroarty. More

Wayne Hyundai The sales associate was very friendly and nice. I wish he had more leeway with pricing... Instead of going back and forth to the sales manager each ti The sales associate was very friendly and nice. I wish he had more leeway with pricing... Instead of going back and forth to the sales manager each time an offer is made, the sales associate should be able to give final say. More

Incompetent staff and rude managers I would be wary of purchasing a car here. It is bad enough they made a mistake on my paperwork that cost me hours of my life, but when I brought it u I would be wary of purchasing a car here. It is bad enough they made a mistake on my paperwork that cost me hours of my life, but when I brought it up to them I got the run around. When I finally did get a manager, he told me to deal with it myself and hung up, I wish I had gone to another dealer. I would gladly have given up $500 I saved and the 45 minutes to get to another dealer to save the headache and hours of my life wasted to fix their mistake that came after. I am not sure who these other people giving glowing reviews are, but I am wary and think they must be paid shills as there is now way anyone that goes there leaves happy! More

Poor customer service I bought a 2017 Hyundai Tucson Limited SUV on November 4, 2016 at Wayne Auto Mall Hyundai, 1935 Route 23 South, Wayne, NJ 07470. I am writing to compl I bought a 2017 Hyundai Tucson Limited SUV on November 4, 2016 at Wayne Auto Mall Hyundai, 1935 Route 23 South, Wayne, NJ 07470. I am writing to complain about the service I received. Wayne Auto Mall Hyundai gave me a temporary license plate that would expired November 23rd. I notified the salesman, Sean Cruz at Wayne Auto one week before the expiration date and was told I would receive the registration before the expiration date. In addition, I called three more times and talked with the manager as well as the salesman, Sean Cruz to remind them of the expiration date. I was repeatedly reassured that I would receive the registration on time. Since I did not receive the registration by the expiration date of November 23rd I notified the New Milford CT police department that the temporary license expired and I needed to drive to work. They told me I needed to get a temporary registration from Wayne Auto or I would receive a ticket if I drove the car. It would cost me $60 per day to rent a SUV. I require a vehicle to drive to work. I called the manager and informed him of the situation and requested reimbursement for any expenses I would incur, i.e. cost of ticket or cost of a rental car. The manager was very rude and said the company would not pay any expenses and I would receive the registration by Monday, November 28th. As of sending this letter, on December 6th, 2016, we still have not received the official registration papers for our brand new vehicle. I had paid $350 for the registration/Title fee, $5 NJ supplemental Titling Fee and $499.00 documentary Fee. It is unacceptable that I bought a $36,815 car and cannot use the car because someone did not complete the paperwork in a timely manner. On Wednesday November 23rd, after the conversation with the manager, I called the Hyundai main headquarters and informed them of the situation. She was surprised that the car was not financed by the Hyundai dealer but by the TD Auto Finance. I am unclear if this had a factor on the current problems. After the poor customer service response that I received, I will never do business with Wayne Auto Mall Hyundai again! More

Great Experience! I had a wonderful experience with my salesman, Sotiri Cortes. He was young, but very knowledgeable and very polite through the entire process. I highl I had a wonderful experience with my salesman, Sotiri Cortes. He was young, but very knowledgeable and very polite through the entire process. I highlight recommend him, and this dealership. More

Very good Excellent dealership I will recommend it To friends and family I also strongly recommend the sales rep mousa Ghannam he was very knowledgeable an Excellent dealership I will recommend it To friends and family I also strongly recommend the sales rep mousa Ghannam he was very knowledgeable and courtyes he made the buy experience pleasurable More

Returning customer This was my family's 5th Hyundai leased from your dealership. The experience is always very pleasant and straight forward. We always leave feeling lik This was my family's 5th Hyundai leased from your dealership. The experience is always very pleasant and straight forward. We always leave feeling like we got a great deal and will continue to return when our current leases are near the end of their term. Shopping for a new car isn't always the best experience but your dealership makes things very easy. More