Wayne Mazda - Service Center

I am a repeat customer of Wayne Mazda. I came back because I didn't have any problems with them the first time, this time I ran into some problems. Some of these problems were not at the fault of the because I didn't have any problems with them the first time, this time I ran into some problems. Some of these problems were not at the fault of the dealership and can happen anywhere, but it was still a frustrating ordeal. Roy Byers was NOT my salesman BUT HAS BEEN THE MOST HELPFUL SALESMAN I HAVE EVER DEALT WITH IN MY LIFE! I explained everything that had happened and Roy has fixed just about everything so far (the last two things are in the process of being rectified). Roy Byers has gone above and beyond to help me with everything that I needed to have sorted out. He technically did not have to get involved in this situation because this was not his sale. In my book this makes him an asset not only to Wayne Mazda, but to the Mazda corporation as a whole. They should consider themselves lucky to have him at their dealership. Roy is a life saver! Thank you Roy! Angelica in the service department is a genuine asset to Wayne Mazda. She is incredibly friendly, informative, and has a true concern for her customers. I explained my current situation with my recently purchased Mazda 3 and she went above and beyond to make sure that everything on the service end went as smoothly as possible and it did. Angelica took the time to really listen to me about my concerns, this doesn't normally happen at most dealerships. She is the reason why I will bring my Mazda 3 there to be serviced. More

With the check engine light on I came in for service which should have been covered under the warranty however this dealer scammed me! It started with the service adviser and moved to the manager Bob w which should have been covered under the warranty however this dealer scammed me! It started with the service adviser and moved to the manager Bob who did nothing but promises the world, but did nothing and still refused to cover the repair under the warranty on this 2 year old Mazda. Take your car anywhere also. Per Bob as I did not buy the car from this dealer so this is “not his problem” and the warrant will not cover the sensor and gasket repair. AVOID this dealer at all cost!!!! Per Mazda this is a “problem dealership for service” More

Worst Mazda Dealership by far. The have the worst service department that I have ever been to. They have the worst prices and a horrible sales team. Their service advisors are rude and sleezy. Do not buy department that I have ever been to. They have the worst prices and a horrible sales team. Their service advisors are rude and sleezy. Do not buy from here or service your car here. STAY AWAY, YOU HAVE BEEN WARNED. More

the worste people i ever delt with. RUDE LIERS More