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Wayne Mazda - Service Center

Wayne, NJ

3.1
224 Reviews

224 Reviews of Wayne Mazda - Service Center

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January 03, 2021

Service advisor kowas courteous and helpful with the service needed for my car and explained it well. Service was done in time and as promised More

by smacoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Aug
Jan 04, 2021 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 29, 2020

Service was done quickly and efficiently. Service suggestions were made but not pushed onto me. People were nice and not pushy. I was able to pick up my car early! More

by valler67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not get name. sorry
Dec 30, 2020 -

Wayne Mazda responded

Thank you so much for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 28, 2020

I love the concierge service! It was super convenient, and the tech Kevin who came to pick up and return my car, was so helpful and nice! More

by Lisabells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, Kevin
Dec 28, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Kevin. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

December 25, 2020

Its always a pleasure to bring ny car in for service. The service department very helpfull and generous. Always the best service no matter the day or time More

by Christiantafur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department
Dec 26, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experiences with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 22, 2020

What a great experience from start to finish and the service department was a pleasure to deal with I will definitely go back to this dealership for service and to purchase a new vehicle More

by Hope4 russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 23, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We look forward to seeing you again in the future. Until then, drive safely!

December 16, 2020

The service experience was great. It just takes so long to get an appt. The service person who took care of me was friendly and very helpful. She Also showed me were I could work while I wait. More

by mychie2896
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
It was a service appointment
Dec 16, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and your patience. We look forward to seeing you again. Until then, drive safely!

December 16, 2020

Anthony in the service department is always great. This is my 3rd Mazda 6 I have leased from Wayne Mazda and it will not be my last...great service, great dealership, great staff. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Wayne Mazda responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anthony. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

December 07, 2020

Great job at being customer focused. Service team was phenomenal and kept me informed of my service progress. I didn’t have time for car wash, so they gave me a card for future wash. More

by Hyattnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Wayne Mazda responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 06, 2020

This is my ninth year of dealing with Wayne Mazda what I have to say is when you come to pick up your car The people behind the desk should at least acknowledge that you’re standing in front of them More

by Vally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cosine, Mohammed Navid
Dec 07, 2020 -

Wayne Mazda responded

Thank you so much for your loyalty. We thank you for your repeat business and apologize for this past experience not being a great one. We sincerely take every review seriously as it helps us to better our customer service for the future. Thanks again for the feedback!

December 01, 2020

Two hours for an oil change, tire rotation, and car wash was a little long. Tire rotation: you should check the pressures in tire when done. Had to bring the car back to the service tech to correct, after I More

by amskpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Navid
Dec 02, 2020 -

Wayne Mazda responded

Thank you for your review. We do apologize that your wait was longer than normal and the tire pressures were off. We will relay this information to management. We appreciate your business and look forward to seeing you again. Until then, drive safely!

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