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Wayne Subaru
Pompton Plains, NJ
1,607 Reviews
Wayne Subaru has been family-owned and operated since November 1, 1977. We are proudly recognized as being the only exclusive Subaru franchise in Passaic and Morris Counties (we are not part of an auto group, and we are not a multiple franchise retailer). We are a leading provider of new and used Subaru cars thanks to our quality automobiles, competitive prices and superior sales specialists.
Wayne Subaru has been and remains committed to delivering a consistent level of excellence when serving all of our customers’ needs. When servicing our customers in the Northern New Jersey area (and beyond), we deliver a comprehensive, high quality, and truly exceptional experience for our customers from the minute they step into our Retail Store. Not only do we maintain an excellent inventory of cars, drivers will find our finance professionals are adept with helping them secure the best rates available on auto financing and Subaru leases; and we also maintain a Subaru auto repair and service center, along with a fully-stocked auto parts department. We have everything a customer needs.
Over the years, Wayne Subaru has proudly grown to be one of the most respected Subaru Retailers in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,607 reviews
August 22, 2025
Nick and Mike made it very easy to buy a car. Felt comfortable asking questions and they had answers for all aspects that I had. Felt comfortable asking questions and they had answers for all aspects that I had. More
by melissa5774
Verified CustomerEmployees Worked With
Other Employees :
Jason Wexler Finance Dept.
August 22, 2025
very thorough and everyone is very nice and whole experience of leasing a car excellent. experience of leasing a car excellent. More
by jdactuary
August 21, 2025
Experience was great - Nick was very knowledgeable and worked with me to find the right car fit. I would definitely work with him again. worked with me to find the right car fit. I would definitely work with him again. More
by patrice.menhart
August 13, 2025
I have purchased many vehicles in my life time and the experience I have had with this dealership has been extraordinary. My spouse and our adult children have all bought Subarus from this dealership. Fro experience I have had with this dealership has been extraordinary. My spouse and our adult children have all bought Subarus from this dealership. From the sales people to the finance people to the service department, their service can't be beat. We have purchased 6 vehicles from them and will continue to do so when the need arises. We have purchased both new and used vehicles. Excellent product. Can't say enough. It has been a pleasure doing business with Wayne Subaru!!!!! More
by mella1955
Employees Worked With
Other Employees :
Jason finance dept excellent
August 11, 2025
They were straight forward and answered all my questions. They went over the car in detail They went over the car in detail More
by mlostan
August 06, 2025
Everything is outstanding. Our best car buying experience in many years! They get my highest recommendation. Our best car buying experience in many years! They get my highest recommendation. More
by mradams5106
Employees Worked With
Other Employees :
Alex Heinert
August 05, 2025
My experience with Subaru on 23 was great. Everyone was great and very helpful. This dealership also gives a new Subaru to the Wayne first aid squad for their fundraiser. I would recommend t Everyone was great and very helpful. This dealership also gives a new Subaru to the Wayne first aid squad for their fundraiser. I would recommend the dealership. More
by lorrainemcgilvr
August 01, 2025
This was overall a pleasant and easy transaction. One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she respon One suggestion would be my first point of contact, which was Emily. I don’t think she is a good first impression of the dealership. I felt she responded to my emails without reading them or analyzing what was said. When I arrived at the dealership, I asked for her at the front desk. The clerk called and I could tell from the conversation a comment was made about me. The clerk said Emily was busy. I was then directed to Bob and Nick. Emily never once came over. The initial emails with her made me seek out other dealers. If Bob hadn’t called me personally I would have gone to another dealer. Emily dramatically changed after Bob got involved. More
by jnelson418
August 01, 2025
Although my father sold cars, I dread car dealerships and their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forwar their shifty bait and switch tactics to draw you in. When I ended up needing 2 cars in a week due to age and "fatal" issues, I was not looking forward to the replacement process...dollars aside. Wayne Subaru was recommended by a trusted friend, as was Ken K. So, I went in after searching others dealerships and seeing $1000s in fees "miraculously appear" on great priced vehicles. Ken was professional, non-threatening and present to answer your questions about the vehicles for which he is proud of. Then came the dreaded, "let me talk to my manager" moment...Mike P was great! Showed me a strong price and excellent fees. Oh...but then...the " shifty aftermarket person" - undercoating, etching, oh my...Jason was not that at all and is also great..."we only offer a few items and here they are"...no pressure at all. Wait, why is my blood pressure not rising? It was because, Ken, Mike, Jason and then introduce Edwin, who walked us through the car with great skill, were all amazing, personable, acting with integrity and made this as pleasurable as possible when parting with money...ha. Turned out I needed to do a second time in a week...equally as great of an experience. I highly recommend Ken and all those at Wayne Subaru. More
by NJJimG
August 01, 2025
Had a great experience with everyone during my Subaru purchase...Greater dealership..Matt was excellent... purchase...Greater dealership..Matt was excellent... More
by markpost420
