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Wayne Subaru - Service Center

Pompton Plains, NJ

4.6
119 Reviews

119 Reviews of Wayne Subaru - Service Center

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February 23, 2024

Very helpful and attractive, too! A pleasure to work with anytime. Will be coming back More

by thesigma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Szewczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Wayne Subaru responded

We're so glad to hear it! Thank you for rating us five stars! - Wayne Subaru

August 17, 2023

I HAD A LEAK IN MY 2014 TRIBECA WHICH HAD SHOWN UP AFTER A TORRENTIAL RAIN. IT WAS LEAKING INSIDE THE CAR FROM THE DRIVERS SIDE AIR BAG SYMBOL. I TOOK THE CAR TO WAYNE SUBARU TO HAVE THEM EXAMINE THE CAR More

by BONNIEBRITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JERRY SERVICE MANAGER
August 15, 2022

Excellent service! Fast and reasonably priced. Shout out to Jerry to service manager, very professional! Would definitely recommend to all my friends Michelle More

by michlola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ciriaco
Aug 16, 2022 -

Wayne Subaru responded

We're so pleased that Jerry helped make this a great experience! Thank you for taking the time to tell us about the visit, Michelle! - Wayne Subaru

Aug 16, 2022 -

michlola responded

Thanks for everything!

August 10, 2022

Good service. Friendly people. Waiting for permanent plates for lease buyout. That is all I have to say. More

by DAVIDJONES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fried, Dan Trudeau
Aug 11, 2022 -

Wayne Subaru responded

Thank you for the review! Please don't hesitate to reach out if we can be of service again in the future! - The Wayne Subaru Team

May 18, 2022

Their service department is awesome, they work hard to get the job done right.As far as new car sales I tried to buy a new car and I was extremely upset finding them charging 1900 over sticker and 500 ove More

by Bgroenendaal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Donnelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Trudeau
April 28, 2022

Most impressed with service dept. We were there over an hour and we listened to service reps review the service with each customer-what was done or what needed to be done. Each time More

by Kinggkck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Apr 29, 2022 -

Wayne Subaru responded

This is fantastic feedback for us! Thank you! - Wayne Subaru

Apr 29, 2022 -

Kinggkck responded

You deserve everything I said!

April 21, 2022

Took care of my problem with the paint blemish on my hood. Was provided a free loaner while my car was in the shop. Very smooth and easy process. More

by Jenniferquinn62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Blackman
Apr 21, 2022 -

Wayne Subaru responded

Thank you for sharing your experience! We appreciate your kind review and hope we can be of service to you again in the future! - The Wayne Subaru Team

April 19, 2022

My wife had driven over something out of state and caused damage to the car. Subaru roadside assistance came and helped her. Next she went directly to Wayne Subaru and they repaired or replaced everything d More

by gearyjohnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Apr 19, 2022 -

Wayne Subaru responded

Thank you for taking the time to share your wife's experience. We're happy that our team worked with your wife and provided her with an effective appointment! We look forward to seeing you next time! -Wayne Subaru

April 16, 2022

Great service with complete explanation about the service they just completed, bought my Outback here , my second, Thinking about a new one. Will start shopping when the 25s come out. I will shop here to mak More

by Jsepede01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Apr 19, 2022 -

Wayne Subaru responded

Thank you for trusting the Wayne Subaru team with your loyal business! We're grateful for your continued support and look forward to assisting you with your next vehicle!

April 14, 2022

Everyone (Stephen) was very nice and helpful. Took care of my car within one hour and all is okay. More

by Hank resnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 15, 2022 -

Wayne Subaru responded

Thank you for coming to Wayne Subaru, Hank! We look forward to seeing you next time!

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