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Webb Chevy - Service Center

Oak Lawn, IL

4.1
489 Reviews

489 Reviews of Webb Chevy - Service Center

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February 07, 2024

Waited almost 3 hours for service for a feature that was paid for and supposed to be included on my new car and then my car was relegated to the furthest part of the parking lot even though there were numer More

by duslak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Pierson
Feb 10, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are sorry to hear this happened and will have a manager reach out to discuss this further.

February 06, 2024

Service Department was awesome! Took care of problem right away and was so nice and concern of taking care of my vehicle. Kept me updated and at the end make sure my car was nice a More

by EVELYN V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Pierson
Feb 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 05, 2024

It could use several improvements overall, the dealership is good The service department is great because of Breyana Martin. More

by Robert.cardena1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
Feb 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 03, 2024

Appointment was quick and thorough. I like that I recieved a printout for maintenance needed on my vehicle. The carfax report emailed to me was a bonus. More

by twilson672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 01, 2024

The dealership was respectful and very professional, on time and efficient with giving the right information More

by eligio15ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 31, 2024

/THEY ARE CUSTOMER ORIENTED AND VERY PROGRESSIVE. wHEN MAKING APPOINTMENT, I WAS ABLE TO SPEAK WITH THE SERVICE REP WHO I DEALT WITH PREVIOUSLY. HE LOOKED UP MY WARRANTY INFORMATION AND WAS ABLE TO More

by TODFRAUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 28, 2024

Jacob and team helped get my car get back up and running! I'm so thankful. More

by ashesinluv98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
Jan 30, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 26, 2024

its not the same. When I have ought my car in for service. It has never been wash More

by tt.brown50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anibal Arroyo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager reach out to discuss this further.

January 22, 2024

Thank you, Cesar and Fabian ! You gentlemen are outstanding. My truck is running beautifully and I will definitely recommend these two employees and this dealership. Thank you. More

by jefe1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

Jan 24, 2024 -

jefe1972 responded

💯💯

January 21, 2024

Great dealer, just long wait for oil change with an appointment, do better , best regards, More

by aymen_khelifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remy Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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