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Webb Chevy - Service Center

Oak Lawn, IL

4.1
489 Reviews

489 Reviews of Webb Chevy - Service Center

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January 17, 2024

Don’t think they truly put in the effort. Don’t know of any other service center that would rotate tires and not fill them. Now I have to do it and it’s freezing outside. They didn’t do some More

by kmlewis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who I worked with. Check in person was good.
Jan 19, 2024 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

January 13, 2024

Very helpful found the problem and give me the answer then check my warranty to help me with the payment. More

by dee_perry10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 07, 2024

TOOK CARE OF ALL MY NEEDS AND CALLED WITH ALL DETAILS ABOUT MY CAR AND CALLED WHEN CALL READY More

by jel379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Drane
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mukesh Mehta
Jan 08, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

January 05, 2024

I always have great service at Webb Chevy. Won’t go anywhere else for my cars needs More

by anajhernandez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anibal Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 29, 2023

Breyana was so great! I love her welcoming demeanor and her knowledge of what is being done to your car! We need more people like her! More

by jessica_matamoros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breyana Martin
Jan 03, 2024 -

Webb Chevy responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

December 25, 2023

Great experience everyone is always so very very nice and helpful I would recommend always More

by Emma Lue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breyana Martin
Dec 29, 2023 -

Webb Chevy responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 23, 2023

I bring my care to Chevy for all services. I was just there two weeks ago now my vehicle needs $2800 worth of repairs unbelievable More

by natashap2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breyana Martin
Dec 29, 2023 -

Webb Chevy responded

We are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sincerely, Webb Chevrolet Oak Lawn

December 22, 2023

Not the dealership to me because I have been waiting for over two months now no one has reached out to me about the part I need for my car. More

by dwighthenderson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Webb Chevy responded

We are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sincerely, Webb Chevrolet Oak Lawn

December 19, 2023

Too many alarming phone calls from the dealership saying “there is an urgent issue”-and car was just due for an oil change. Calls continued to come even after I scheduled service. My car was not washed even More

by staceyrbrsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that the reminder calls became bothersome. Please let us know if you would like to be taken off the call list, or if you only want to be called for specific issues.

December 17, 2023

We enjoy doing business with neighborhood stores. That said, Webb Chevy has been a very good neighbor to us. We leased our Traverse in 2019, just before the lockdown quashed our plans to enjoy our More

by lspiewak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Favian Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Webb Chevy responded

Thank you for taking the time to share your feedback with us, we are happy to hear everythng went well and look forward to seeing you again soon!

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