Webb Hyundai Highland

I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top! More

Cindy Provided great customer support. And is very professional At her job. She provided accurate information regarding our Santa Fe And is very professional At her job. She provided accurate information regarding our Santa Fe More

Joe Williams was easy to deal with and I'm happy with my deal. The car was exactly what we wanted. deal. The car was exactly what we wanted. More

Inviting and clean showroom. Good selection of cars to choose from. Knowledgeable & courteous sales & office staff. Good selection of cars to choose from. Knowledgeable & courteous sales & office staff. More

Everyone was professional and made me feel welcome. Clean and plenty of space to have your privacy. Clean and plenty of space to have your privacy. More

Awesome customer service. Kevin helped so much. Got me exactly what I wanted and quick!! Kevin helped so much. Got me exactly what I wanted and quick!! More

Anthony Rivera has the best customer service . He fixed my time clock that I had a few people ( salesman and a person in service) already set but kept loosing 2 hours . When he set it never did it He fixed my time clock that I had a few people ( salesman and a person in service) already set but kept loosing 2 hours . When he set it never did it again . Something so simple that others had no knowledge how to do it . I’m so happy he helped me with that . I’m 68 and he was so patient with me and didn’t rush away with all my questions I ask . Thank you Anthony More

Bought a new Venue but showed them a dent when I took a pic of the car before I left with it then after my daughter received her car for Christmas we found the hood dent after cleaned. Sent the video and pic of the car before I left with it then after my daughter received her car for Christmas we found the hood dent after cleaned. Sent the video and pic of it in the lot and I received a text back saying that car was sold on minor implications cause it was a loaner for the service dept. but I do have the remainder of the factory warranty !!!! lol yeah u can’t make this up lol. I’ve bought over a dozen new cars in my life and never hear that or delt with this matter before. Won’t be back won’t do service there either. Who knows what they’ll tell me on a oil change lol More

Big John was a great guy to work with, the entire staff was kind and professional was kind and professional More

Cindy Kobiela was an excellent Service Rep. ! She made sure I got everything done that was covered under my warranty. and a BIG thanks to the Technician that performed the work, Douglas Yokovich ! She made sure I got everything done that was covered under my warranty. and a BIG thanks to the Technician that performed the work, Douglas Yokovich! I needed several repairs done on my "Heaven" (Hyundai Santa Fe). Backup camera, 2 link stabilizers, wheel alignment, gasket- rocker cover, gasket- fuel pump, and fuel tube assy! Webb Hyundai Highland, GREAT JOB! More