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Webb Hyundai Highland

Highland, IN

4.6
710 Reviews
Why Choose Webb Hyundai Highland For Your Next Vehicle? - We Feature Indiana's #1 best Selection of New Hyundais to choose from - Unlimited Free Car Washes With Any NEW or USED Vehicle You Buy From Us! - Read Our Community Wall, featuring letters and articles of some of the local organizations and charities we've teamed with. - #1 Service Satisfaction Dealer When It Comes To Servicing Your Hyundai! - Shuttle service up to 15 miles while waiting for your car to be serviced with us! - Complimentary coffee and beverages available in our wait
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9236 Indianapolis Boulevard

Highland, IN

46322

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Showing 710 reviews

June 10, 2024

Winning for an oil changod home. Check the oil is a quart and a 1/2 over. Had to let come out the first time. I went was minus a so this dealership sucks, you lost a customer. More

by 1955schwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Bonessa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 10, 2024

Very courteous and caring . Always patient with questions . Makes you feel that you and your car are important More

by jae.magaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Jae, Thanks for sharing about your experience with Webb Hyundai Highland. We appreciate your business and hope to see you again soon!

June 09, 2024

A few years ago I started coming to Webb because of their great package deals for routine maintenance. I recently went in for a 75,000 mile maintenance package. I also have been having trouble with my ca More

by juliusptucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Mileusnic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Julius, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 09, 2024

Good needed more updates on when my car would be ready for pick up via phone or text More

by rberg17062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 08, 2024

Efficient and quick. Anthony provided excellent service. He was very polite and quick. His boss should give him a bonus. More

by lvrlvr3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

June 07, 2024

The sales people are always welcoming and understanding. They speak respectfully, even to those who don't do the same. More

by carlockljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Hyundai Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Webb Hyundai Highland.

June 07, 2024

Very fast service and they were courteous to me and I truly appreciated that a lot. More

by tweetysbaby64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonessa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Webb Hyundai Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

Horrible. Made appointment but had to reschedule since they didn’t have the part for the recall. Then we had next appointment and they sent us home due to staf More

by c.pred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 06, 2024

Dealership was not as helpful this time. Had to wait outside before I could get into service for my appointment. Service writer was very nice . Seemed service was very busy with Genesis cars More

by jlwrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Kobiela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Webb Hyundai Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're sorry to hear that you weren't fully satisfied with your experience this time. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We appreciate your business and would like to see if there is anything we can do to turn this around for you.

June 05, 2024

Anthony provided excellent service. Very friendly and helpful.. I highly recommend this dealership to anyone who is looking for vehicle. More

by douglasfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Vegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonessa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Webb Hyundai Highland responded

We are very happy to hear that Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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