Webb Hyundai Highland

I only used your garage 2 times and bought 6 cars from you. I paid for an oil change instead of the free ones, the service was so bad. I gave it another try and happy I did. Some one straighted it out. you. I paid for an oil change instead of the free ones, the service was so bad. I gave it another try and happy I did. Some one straighted it out. Thank you. More

Explained everything on my new SUV. Took his time and made me feel very comfortable Took his time and made me feel very comfortable More

Clean Service dept, advisor made check-in easy and work was completed before I was told it would be. was completed before I was told it would be. More

Clean, friendly, courteous and respectful service center and very knowledgeable staff with great interaction with guests and very knowledgeable staff with great interaction with guests More

Work was done promptly when the parts were there. To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This i To drop off the car and pick it up is approximately 3 hour project and I do not have time to sit in the dealership. So I opt to drop it off. This is the second time into the dealer for a recall. I made an appointment for the first time, only to be told the part was not it. Service blamed parts for not having it in stock. I made an appointment a week later, being told they would have the part and call to confirm the part was in. I never received a call that the part was in, so I did not drop it off. I advised service that I would be out of town for work, so I would schedule when I was back in town. I was called and told it was time sensitive to return the car to the dealer. When I arrived at my second visit, the service advisor asked me if the parts were in this time. I find it odd that two departments in the same store do not communicate. I was under the impression that the service advisor was in charge of coordinating the repairs. The vehicle was picked up and appears to be ok. The service advisor was overall very pleasant and easy to talk to. More

I was greeted immediately by a very friendly sales associate who ended up selling me the car. We went through a lot of numbers to get to a place where we were happy but it worked out. associate who ended up selling me the car. We went through a lot of numbers to get to a place where we were happy but it worked out. More

The service advisor was not knowledgeable about anything. For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, ag For example, when I asked her about service deals, she did not know. When I checked the website it was down for updates. I showed her the website, again she did not know. I asked her to get another advisor or manager. She then stated nobody was available. I just gave up at that point and said I will find another dealer to take my vehicle to who knows SOMETHING. More

Webb Hyundai was amazing throughout the car buying experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and ef experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and efficient process at the dealership. I have dreaded buying a car based on past experiences, but Matthea and Webb Hyundai made it a painless process. Can’t recommend them enough! More

We did not meet Shane, so the rating for him is N/A. Eric was very friendly and was very passionate about his job. Mark was very helpful with all the questions we had. I rated the dealership lowe Eric was very friendly and was very passionate about his job. Mark was very helpful with all the questions we had. I rated the dealership lower because we waited for a while to get a number on the car we wanted to buy, and we waited for a while on the trade-in value of our current car. The process was not quick, and we had to come in on another day after they sent over a text detailing the pricing 5 days after the first visit. More

A no pressure vehicle purchasing experience! I feel we got guality vehicle at a fear price. I feel we got guality vehicle at a fear price. More