Webb Hyundai Highland

Need better signage, let people know where service is located. The signage was not sitting out. Hidden by cars that were being cleaned for people that were purchasing new cars. located. The signage was not sitting out. Hidden by cars that were being cleaned for people that were purchasing new cars. More

I was on a time limit, but really needed a car. Everyone was moving fast, even management came out and assured me, they were all working on getting me the best deal. They really went above and beyo Everyone was moving fast, even management came out and assured me, they were all working on getting me the best deal. They really went above and beyond to make me feel like family. Best car shopping experience ever! More

I made inquiries about the extent and cost of the 60,000 mile service for my 2019 Hyundai Santa Fe. The service department was spot on with not only the cost but on how long it would take. I'm dumping Fam mile service for my 2019 Hyundai Santa Fe. The service department was spot on with not only the cost but on how long it would take. I'm dumping Family Hyundai. I had forgotten about some mice that tried to take up residence in the engine compartment since it was under the cowling cover and out of sight. Family Hyundai spotted it years ago and wanted $60 to remove it. Webb technicians rediscovered the mice condo and was only concerned that the condo might be occupied. When I told them I had forgotten about it and it had been there for years, the gladly removed it with not charge. That indicates the different philosophies of the two dealerships. More

Very polite very fast and respectful was in and out in no time, and got the car I wanted ! time, and got the car I wanted ! More

Did not believe me when I said something was wrong. Told me it would be a week to get the part. 3 weeks later still no part in. The customer service is not very good. Told me it would be a week to get the part. 3 weeks later still no part in. The customer service is not very good. More

The recall was taken care of quickly. I was supposed to drop it off on Saturday so it could be worked on, on Monday since I was going to be out of town. They ended up getting it done on S I was supposed to drop it off on Saturday so it could be worked on, on Monday since I was going to be out of town. They ended up getting it done on Saturday afternoon which was fantastic! One less thing to worry about when I got back from vacation. More

The service is always extraordinary Anthony and Cindy always take amazing care of my car needs always take amazing care of my car needs More

Alway get outstanding service. I need a appt check my Tucson. My seat buckle won't clamp I need a appt check my Tucson. My seat buckle won't clamp More

Tony is professional, respectful, friendly, personable. Dealership has a very nice appearance, very clean, other employees are friendly Dealership has a very nice appearance, very clean, other employees are friendly More

They kept the paperwork from me I signed a box put signature on all paperwork without me seeing by the time I did i had a 11% interest rate & a 15,000 car for 30,000 and because they kept apply at ban signature on all paperwork without me seeing by the time I did i had a 11% interest rate & a 15,000 car for 30,000 and because they kept apply at banks even after I was approve with a 787 credit rating until my rating is now down to 630. The banks sent me letters showing what rating was at time of their approval. July 17 2024 went back with attorney to return the car cause air conditioner don’t work, need shocks, dash lights flash when I stop. Told Laura and Jim and was told used cars can’t be return only new cars n 30 days and laughed us out of there!! I’m telling my story to everybody every where. I had my other car towed there July 22 for recall, they still have not touched it. When I had it towed they refused me a loaner car. I had been without car for a month. I decided to buy a car now look what I’m going through. I feel discriminated against as a woman and as an African-American More