Weber Ford Granite City

My 7 year old son and I went in to look at a Chrysler Pacifica. From the time I got there Tom was very helpful and respectful and promptly answered any questions I had. We left with the van that day and Pacifica. From the time I got there Tom was very helpful and respectful and promptly answered any questions I had. We left with the van that day and I was very pleased with my experience and will absolutely be back! Would also like to give some praise to Larry back in the financing office. Everyone was very professional and went above and beyond to keep my son entertained while we were there! Definitely my best experience buying a vehicle. More

I can't express my gratitude for Alex Carver at Weber Ford Granite City. Through his ability to look beyond pure numbers, be found a way to help me continue providing my family with not only the vehicle Ford Granite City. Through his ability to look beyond pure numbers, be found a way to help me continue providing my family with not only the vehicle we needed, but wanted, as well. To see my wife so happy and my 3yo so excited is a value beyond the purchase. I respect being spoken to directly, honestly, and transparently - and straight to the point is exactly what I got, and with realistic and respectable financing. Thank you. More

Chris Phillips was a rock star! Kept us informed of progress on our 2023 Escape. He did a great job doing a "demo" of all the new gadgets we have never used before. We would defi Kept us informed of progress on our 2023 Escape. He did a great job doing a "demo" of all the new gadgets we have never used before. We would definitely call Chris again for our needs! More

Josh Carver was an exceptional salesman when we came to Weber to purchase our Ford Edge!! He was knowledgeable, patient and most of all conscious of our time. He made sure our needs were met and made me fe Weber to purchase our Ford Edge!! He was knowledgeable, patient and most of all conscious of our time. He made sure our needs were met and made me feel confident with future services needed from Weber. He set up my tire certification and my Ford app on my phone! Thanks so much, Josh!!! More

My boyfriend and I had such a good experience buying a vehicle from them thank you so much Josh carver for everything that you have done to get us the car we wanted we love it vehicle from them thank you so much Josh carver for everything that you have done to get us the car we wanted we love it More

Had a great experience at Weber Ford ! ! Chris Phillips went the extra mile in every aspect t of the sales process. I highly recommend coming and seeing Chris for a great deal and a fantast ! Chris Phillips went the extra mile in every aspect t of the sales process. I highly recommend coming and seeing Chris for a great deal and a fantastic experience. More

2nd truck I have bought from Webber both times have been smooth would recommend to anyone. smooth would recommend to anyone. More

Started next door at Weber Chevrolet and felt the sales associate was reading from a script and very pushy trying to get a car sold. Went to the ford dealer to check out an explorer and Chris had the keys associate was reading from a script and very pushy trying to get a car sold. Went to the ford dealer to check out an explorer and Chris had the keys ready for us. Spent a few minutes discussing the odds and ends of the vehicle and told us to have fun driving it. It was obvious he has had plenty of experience with customers and made the process very simple. Never felt pressured to buy and definatly felt a little more personal. Would recommend and go back to do more business. More

I paid $413 for a rear diff service. I went in for rear diff issues(howling) I got my truck and invoice back and seen they removed the fluid inspected then re filled it. I drive around I went in for rear diff issues(howling) I got my truck and invoice back and seen they removed the fluid inspected then re filled it. I drive around the block and notice the sound is worse. They did not correct. The invoice said it was “caused by” rear diff with water in it. “Everything appears to be in good shape” though. The tech came out and spoke with me and said it was actually caused by tires. That wasn’t mentioned in the invoice. It says “tires checked and ok”. Then he says it may actually be because of my breaks, those were also checked and okayed. All of these possibilities, but the invoice said it was “caused by” rear diff. They have no other explanation than I “submerged” my vehicle in water. When I haven’t. I have premium coverage and Ford ESP and the original ford dealership I bought my truck from both said to leave negative reviews on this place until they refund me my money or correct this issue for free now. I called back Friday to speak with a manager and was told I’d get a call back shortly. I called back after “shortly” and found out the manager left for the day. I’m supposed to receive a call today, but it’s noon and I doubt they remember me lol . I don’t write reviews, but I’m stuck with a howling rear diff and an empty bank account i could have saved at valvoline. Valvoline will do your diff for 80 bucks btw. As a customer they really put it to me lol do not recommend coming here or buying premium coverage from ford bc they will find a way out of paying for anything on your vehicle. More