Wellesley Mazda

Good dealership with great people I worked with Michaela to get my 2018 CX-5 and the entire car purchasing experience couldn't have been more enjoyable. She laid out everything clearl I worked with Michaela to get my 2018 CX-5 and the entire car purchasing experience couldn't have been more enjoyable. She laid out everything clearly and I never felt pressured or pushed to get any extras that I didn't want or need. She stayed in touch and kept me updated through the entire process to even after picking up my car. More

very happy I just bought a2015 Lexus is 350 I was primarily helped by MICHAELA MULRY she was so amazing cant say enough good things about how helpful and patien I just bought a2015 Lexus is 350 I was primarily helped by MICHAELA MULRY she was so amazing cant say enough good things about how helpful and patient made the process very easy and in the financing department MARISSA C.SESTITO was also amazing and helpful ! and they took care of everything so we drove the car home same day couldn't be happier! More

A Comfortable Car Buying Experience I’ll start my review by saying that there are many reasons to be excited about buying a new car; however, the process of purchasing a car can also be I’ll start my review by saying that there are many reasons to be excited about buying a new car; however, the process of purchasing a car can also be a bit overwhelming. I am the type of person that drags this process out and proceeds with hesitation as I analyze every consumer review and performance spec. I had been browsing cars for a few months, and had narrowed my search down to the Mazda CX-5 after seeing the model repeatedly on “top 10” lists. I found a listing for a CX-5 at Wellesley Mazda and spoke to JEFF over the phone to confirm the availability of the car. He assured me that the car was at the dealership, and we arranged a time that I could stop by later in the day to have a look. Upon arriving to the dealership I was greeted and offered assistance by an employee. The employee let me know where I could find Jeff, but also gave me time to look around and browse. This interaction was the first sign that the Mazda staff respects the comfort and their potential consumer. I did not feel any pressure or aggressive sales efforts from the employees. The casual atmosphere continued when I met Jeff, and he showed me the CX-5 I had called about. I had also spotted another CX-5 while walking the dealership, and Jeff was quick to bring the car around to give me a closer look. I gave both cars a test drive, asked plenty of questions, and throughout the entire process I did not feel any pressure to commit to a transaction. My browsing did eventually turn into the purchase of a CX-5, but the decision to proceed with the sale was made at my pace. The positive experience continued when KRYSTAL helped me complete the transaction. Again, how Krystal handled my purchase demonstrated how Mazda clearly values customer satisfaction. Krystal was friendly, knowledgeable, and charismatic. She took the time to listen to how I use my car and tailored all of the information the she presented to my needs. No filler. No fluff. She personalized the package to suit me. What could have been a stressful process turned out to be very smooth and memorable. I can recommend Mazda to others (even with the brief time that I have owned my car) based on the sales experience and the feeling that my satisfaction is what Mazda equates to their success. Please give Jeff Baez and Krystal the recognition they deserve. More

Excellent Experience I worked with Michaela at Wellesley Mazda on a 2018 CX5. Although I didn't end up purchasing a Mazda, I would highly recommend working with Michaela! I worked with Michaela at Wellesley Mazda on a 2018 CX5. Although I didn't end up purchasing a Mazda, I would highly recommend working with Michaela! She was very knowledgeable, direct and made our test drive and overall dealer experience fantastic! She was quick to follow up after our meeting as well. I wish I could have worked with her on the car I ended up purchasing, that's how much I enjoyed dealing with her. Long story short, go to Wellesley Mazda, ask for Michaela, you won't be disappointed! More

Pleasant and Efficient! I've bought a (used) new for me car a few times in my life. It's never a fun experience. But this time around the process for the most part felt eas I've bought a (used) new for me car a few times in my life. It's never a fun experience. But this time around the process for the most part felt easy and rather low-key. I enjoyed working with a female in sales, Michaela Mulry. She was responsive, informative and had a very good sense for what I was looking for. Micheala has helped make the process smoother and has answered my questions or found answers. I'm so pleased thus far with my 2015 Mazda Cx-9! And I know if I need to reach out to her for anything she will be available. More

Buying used car Jared was super helpful and answered all my questions and concerns. It was my first time buying a car so he was super helpful. My overall experience a Jared was super helpful and answered all my questions and concerns. It was my first time buying a car so he was super helpful. My overall experience at Wellesley Mazda was great! More

Second great experience in 10 months I had a good experience leasing a Mazda CX-5 in November, so 10 months later, when it was time to get our daughter her first car, we returned to Welle I had a good experience leasing a Mazda CX-5 in November, so 10 months later, when it was time to get our daughter her first car, we returned to Wellesley Mazda. Michaela Mulry showed my wife and I the two used cars we had selected online -- both CX-5s, took us on test drives, and answered all our questions. Our daughter loves the car we purchased for her (sight unseen). And I appreciate how Alex sits down with the new owner in the car and explains all the features. More

Fantastic customer service Michaela was wonderful to work with. I went in to buy a used car as cheaply as possible. Hardly what most salespeople look forward to, but Michaela Michaela was wonderful to work with. I went in to buy a used car as cheaply as possible. Hardly what most salespeople look forward to, but Michaela was great. She was patient and remained interested in what I needed and made great efforts to make sure that I felt happy with my choices and comfortable with all aspects of the sale. I would absolutely go back. To Wellesley Mazda and to Micheala. The finance Dept. was also excellent. Marissa and Krystal were super helpful and I always felt that they not only were good at their jobs but were looking out for me as well. Fantastic experience. More

The buying experience couldn't have been better. We went looking for a car but were open minded about our options. Our first day, we went to 4 different dealerships. Our favorite car was the CX-3 but We went looking for a car but were open minded about our options. Our first day, we went to 4 different dealerships. Our favorite car was the CX-3 but we still kept our options open. We then looked at 2 more other dealerships but we kept coming back to the CX-3 and specifically, the Wellesley Mazda dealership that treated us the best. Through a few visits, they were extremely patient with us, explaining all the different trim options. We went on two separate test drives until we were 100% sure it was the right car. Everyone we spoke to was great and we got a very good deal on a great, safe car. It was great knowing that since the salespeople were not on commission, we weren't pressured. All the other dealerships we went to immediately tried to sell us a car without being informative and letting us take the time needed to make the right decision. More

so far a good experience! Bought a new Mazda 6 here. Jared is very communicative and friendly throughout the process. Hope that the this will be kept at the same level when I c Bought a new Mazda 6 here. Jared is very communicative and friendly throughout the process. Hope that the this will be kept at the same level when I come for service! More