Wellesley Volkswagen

I test drove a number of cars and actually went back to this dealer three times to test drive the different models. John was great to work with! Very patient and knowledgeable and not pushy at all. I e this dealer three times to test drive the different models. John was great to work with! Very patient and knowledgeable and not pushy at all. I ended up buying a Tiguan and when I picked it up John spent a good amount of time with me to expain all the features. More

This sales process was so easy. I was really dreading buying a car since it has been so long (I had my old car 10 years). Many of the other dealers (for other car brands) were so pushy and hounded me wi buying a car since it has been so long (I had my old car 10 years). Many of the other dealers (for other car brands) were so pushy and hounded me with phone calls. Kevin was very patient, knowledgeable, and not at all pushy. The sales process was pleasant and smooth. I got a good price for the new vehicle and a good price on my trade in. I did my research before I went to the dealer to know how the Tiguan was selling and what I should expect to pay. I did the same for my trade in and the dealer was great about meeting these prices. Kevin spent a lot of time going over the new vehicle with me which was very helpful. I would highly recommend this dealer. More

The dealership in general and the agent Aurelio Pabon were professional and courteous. They were fair in the pricing and not at all "pushy". Any questions I had were answered frankly and to my satisfacti were professional and courteous. They were fair in the pricing and not at all "pushy". Any questions I had were answered frankly and to my satisfaction.After we closed the deal they were quick and efficient on processing the paperwork and preparation of the car, the whole process from the time I went into the dealership to the time the car was ready for delivery took less than 20 hours. Highly recommended place. More

I found Kevin to be an excellent person to work with. He was professional, friendly, pleasant to work with, and highly knowledgeable about the car. He explained the many details of the Tiguan in a clear, pr was professional, friendly, pleasant to work with, and highly knowledgeable about the car. He explained the many details of the Tiguan in a clear, precise way and encouraged questions. For me he was the perfect person to deal with because he was not pressuring in any way and had a relaxed manner. More

Aurelio: pleasant, patient and not pushy. Aurelio's post sale behavior is equally important. Since I am not very computer literate he is always willing to help me learn how to program any of the compu post sale behavior is equally important. Since I am not very computer literate he is always willing to help me learn how to program any of the computer systems like GPS. I've already stopped in 3 times this first week and he always has a smile. More

The dealer and its staff go the extra mile to satisfy the customer- this is my second purchase and I would return again. I trust the staff and what they tell me. Service also is excellent, easy to get an ap customer- this is my second purchase and I would return again. I trust the staff and what they tell me. Service also is excellent, easy to get an appointment, inspection is prompt and repairs done right the first time. More

What a wonderful Dealership.Kevin Mullin took the time to explain everything I needed to know about my new car and answered any questions I had.I will not hesitate to recommend this dealership to my family a explain everything I needed to know about my new car and answered any questions I had.I will not hesitate to recommend this dealership to my family and friends.Good job to all who healped me. Sharon More

I worked with both Aurelio Pabon and Kevin Mullin. Both were super helpful and easy to work with.I am a long time VW owner and had a good idea about the specific vehicle I wanted and had done a fair amount were super helpful and easy to work with.I am a long time VW owner and had a good idea about the specific vehicle I wanted and had done a fair amount of research before I test drove the new GTI. Wellesley VW had the vehicle I wanted at a competitive price and offered reasonable value for my trade. Financing through VCI was painless and the paperwork was handled efficiently. I recommend the dealership and Aurelio and Kevin. More

This is the third Volkswagen that I have purchased from John Nesbitt at Wellesley Volkswagen. He truly believes in the product he is selling and is methodical when it comes to talking about the cars, thei John Nesbitt at Wellesley Volkswagen. He truly believes in the product he is selling and is methodical when it comes to talking about the cars, their attributes and listening to my needs. Every time I leave him a phone message, I always receive a prompt, upbeat reply. John is a genuine, friendly human being who enjoys what he does--and this shows, making buying a car an overall good experience. John is the main reason that I keep coming back to Wellesley VW. More

I have to say that not buying a new vehicle in 12 years, I was unsure and stressed about buying a vehicle. After searching for awhile on cars.com, I found a 05 Toyota Camry that peaked my interest from Wel I was unsure and stressed about buying a vehicle. After searching for awhile on cars.com, I found a 05 Toyota Camry that peaked my interest from Wellesley Volkswagen. I sent an email for more info on vehicle and within hours, I received an email back from salesman, Scott Marlette. I drove to the dealership that same day without calling ahead and walked in at which time I met Scott who was welcoming and not pushy. He made the test drive an easy process and then we headed back to the dealership. Scott never made me feel uneasy or tense during our negotiations. Scott was up front on the orginal price and after a couple of back and forth emails with the price being negotiated, I was able to feel comfortable that the final deal Scott offered was fair. After signing the P&S agreement and completing the credit check form, Scott called me the same day indicating that they had a loan for me. I agreed to buy the vehicle and with not much notice,the following day I drove up and picked up the vehicle. I could not have been happier, Scott had the car detailed and cleaned and it was in pristine condition. I met with the finance manager, Anthony Velardo who was professional and the deal was completed. Over the weekend, I had a change of heart on one of the service/insurance packages at which time I called Scott and Anthony on Monday and let them know my feelings. I also asked to come up on Tuesday to have my inspection and registration completed by Wellesley Volkswagen. Scott accomodated my request and everything was done with no hassle or long wait. Anthony also had my paperwork changed back to my original terms with no problems. Overall, the experience of purchasing a vehicle from Wellesley Volkswagen and dealing with Scott Marlette was an enjoyable one. There were no dirty tricks played by the sales/finance staff and I am happy with my purchase. Look at Wellesley Volkswagen if you are in the market for a new/used vehicle. More