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Wellesley Volkswagen

Wellesley, MA

Overview
Employees
Reviews
Vehicles
4.9
3,929 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 1,672 service reviews

November 05, 2026

Sam at VW Wellesley was a pleasure to work with. He was professional, efficient, easy to talk with and answered all my questions. Highly recommended! More

by TTom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2026

Karl was fantastic. Always pleasant and easy to deal with. One of the the best! More

by sdriscoll168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Wellesley Volkswagen responded

We're pleased Karl made service on your Volkswagen Atlas Cross Sport such a positive experience with his welcoming approach. Thank you for the five stars!

November 02, 2026

Service was timely and clear. Video explanations of inspection and problems they encountered were especially useful. Team was professional and responsive. More

by elon.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Wellesley Volkswagen responded

We're pleased the inspection videos made the findings on your Volkswagen Jetta easier to understand. Thank you for recognizing our team's prompt service, straightforward communication, and attentive support.

November 02, 2026

The work done was quick and thorough. Great communication by Drew and Sam through the whole process. More

by matthewnaser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 02, 2026 -

Wellesley Volkswagen responded

Your recognition of Drew and Sam’s communication means a lot to our team. We’re glad the service on your Volkswagen Golf GTI was completed promptly and with care.

November 01, 2026

Had an oil change all went well and exactly as planned and expected thank you More

by BARTLETT.GWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 01, 2026 -

Wellesley Volkswagen responded

We're pleased the oil change on your Volkswagen Golf SportWagen met your expectations and went without a hitch. Thank you for the five-star rating!

October 30, 2026

Wonderful customer service from the initial phone call to check-out. Such a fan of the Wellesley location. More

by KATRINALORRAINECAREY
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

Wellesley Volkswagen responded

We're delighted you felt well cared for from the first phone call through checkout during your Volkswagen Tiguan service visit.

October 29, 2026

Perfect service and the employees are so kind, especially their ride and pick up service were impressive for me, thanks a lot again. More

by Yong Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Wellesley Volkswagen responded

Our team is pleased we could provide ride and pickup service during your Volkswagen Tiguan’s service visit. Your kind words about our staff’s thoughtfulness mean a lot to us.

October 29, 2026

I’m very happy with the service I got done. My car feels great and the customer service was great as well. More

by meandreano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Wellesley Volkswagen responded

We're happy your Volkswagen Golf GTI feels so good after service. Hearing that you also enjoyed the care you received from our team means a lot to us.

October 28, 2026

Excellent service. Quick appointment. Great communication and follow up. And importantly, good, quick turn around. More

by freedmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 28, 2026 -

Wellesley Volkswagen responded

From prompt scheduling to clear updates and follow up, we're glad the service on your Volkswagen Taos was efficient and kept you well informed.

October 27, 2026

The check‑in process was incredibly quick — I was greeted warmly, my vehicle was processed efficiently, and the courtesy car wash is always appreacited. More

by Nunu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 27, 2026 -

Wellesley Volkswagen responded

We're glad a friendly greeting and speedy check-in got your Volkswagen Golf GTI service visit off to a good start. It's also nice to hear that you enjoy the courtesy car wash.

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