Wellesley Volkswagen - Service Center

It is always a good experience there, from sales department to service department. I chose to take my car there even after my prepaid service contract ended. That says something! department to service department. I chose to take my car there even after my prepaid service contract ended. That says something! More

I really did appreciate the up to date communication with the service staff at VW the service staff at VW More

5 star all around. Happy to recommend. Won’t hesitate to use again for any service needs Happy to recommend. Won’t hesitate to use again for any service needs More

Great service department, Drew was incredibly helpful, friendly, and understanding, He did everything in his power to ensure my experience was as good (and affordable) as possible. Unfortunately the overa friendly, and understanding, He did everything in his power to ensure my experience was as good (and affordable) as possible. Unfortunately the overall repair took much longer than anticipated. One week to diagnose, one week to get an assessment, one week to get a part replaced (which turned out to be defective), and another week for a replacement part. More

The service was just fine - I have no complaints Thank you - very responsive - all good you - very responsive - all good More

Quick, efficient, above and beyond. From drop off to complete a total of 45 minutes for a 20K service. From drop off to complete a total of 45 minutes for a 20K service. More

Communication was excellent. Service representatives were helpful. I was very happy with the service. that’s all I have to say Service representatives were helpful. I was very happy with the service. that’s all I have to say More

For a recall, contacted them for an appointment which could have been within a day. However, the car wasn't available for a few days. The time was for 8 AM but we ran late. I spoke with Karl who agr could have been within a day. However, the car wasn't available for a few days. The time was for 8 AM but we ran late. I spoke with Karl who agreed to take it in that day! A very courteous Karl in person and Heather were very helpful. More

The lift ride was very much appreciated and It was all taken care of by the dealer taken care of by the dealer More

Excelent service, good timing. Effective work ethics results. Effective communication. Great waiting space. Easy access. Effective work ethics results. Effective communication. Great waiting space. Easy access. More