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Wellesley Volkswagen

Wellesley, MA

4.9
3,722 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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231 Linden St.

Wellesley, MA

02482

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Showing 3,722 reviews

June 13, 2026

Went for first new car service. Oil and lube were done properly but two other issues need revisit More

by Kaleshian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tonkonogy
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2026

Eric was great to work with. He genuinely listened to my needs, took the time to understand what I was looking for, and helped me find the best vehicle for my situation. He also More

by akram.ebeid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2026

My husband and I were truly impressed by Eric T at Wellesley V.W. He answered every question we had and made us feel comfortable with our purchase. There was no pressure to buy a car just honest infor More

by a.coviello1
Recommend Dealer
Yes
Employees Worked With
Eric Tonkonogy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Wellesley Volkswagen responded

Thank you for the five-star review. We’re pleased Eric provided honest information and made your Volkswagen Tiguan service comfortable. We appreciate you recommending Eric to others exploring a Volkswagen.

June 12, 2026

Wellesley VW is top choice for both sales and service. The service department is always EXCELLENT.- The people and the service they provide. Always personable, easy to make an appointment, ready for you More

by PAULA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Wellesley Volkswagen responded

It’s wonderful to hear our service department made maintaining your Volkswagen Beetle easy with personalized care and prompt attention. Drew is delighted to have handled your appointment smoothly and truly appreciates your high recommendation. We look forward to keeping your Beetle running great.

June 12, 2026

This was my third time returning to VW of Wellesley, and every visit has been amazing. I came back this time to lease a car for my daughter, and Jen, our salesperson, made the entire process effortless and More

by myname
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Wellesley Volkswagen responded

Wow, thank you for coming back to lease a Volkswagen Jetta for your daughter and for sharing your experience. We’re thrilled Jens tailored everything to your needs while keeping the process seamless and friendly. Your recommendation means a lot to our team.

June 12, 2026

It was easy to schedule the appoint and I got reminders. Turnaround was quick. I appreciated the text updates and I felt I got good advice from Karl about the timing of some maintenance. Also-always appreci More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jun 12, 2026 -

Wellesley Volkswagen responded

We’re glad the scheduling process and reminder texts made your visit smooth. Karl appreciates knowing his maintenance timing advice was helpful, and we’re happy the complimentary wash keeps your white Taos gleaming. Thanks for trusting Volkswagen with your service needs.

June 10, 2026

Online scheduling was easy, automatic reminder of service appointment, who to contact and telephone number. Karl was professional and friendly. Thank you. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Wellesley Volkswagen responded

Thank you for noting how smooth our online scheduling and reminders were. Karl was pleased to assist you with professionalism and friendliness. We appreciate you trusting us with your Tiguan and look forward to your next service.

June 08, 2026

As always, everyone did a great job taking care of our 2017 VW Golf. Thanks to Mike, Alisha and Drew scheduling us and keeping us informed of the progress. The excellent service is why we continue to bri More

by JScottB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Wellesley Volkswagen responded

Thank you for bringing your 2017 Volkswagen Golf back for service. Mike, Alisha, and Drew are glad the scheduling and updates met your expectations. We look forward to caring for your vehicles again.

June 08, 2026

Excellent service from start to finish. Communication was responsive and clear. Huge shout out to Sam in the service dept, for helping my wife, after she had a slow puncture when the car wa More

by simonjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Eustace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Wellesley Volkswagen responded

Thank you for sharing how responsive and clear our communication was from start to finish. We’re glad Sam could assist your wife after the puncture on your Volkswagen Tiguan. We look forward to assisting with your future Volkswagen service needs.

June 05, 2026

The service went smoothly and as expected from previous experience. Nice car wash at the end. Was advised of some items that could be done while there (front wheel alignment, coolant flush) but decided a More

by attleyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Dias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

Wellesley Volkswagen responded

It’s great to hear the service went smoothly and that you enjoyed the car wash. Sam is glad his advice on wheel alignment and a coolant flush was helpful. We look forward to keeping your Volkswagen in top shape on your next visit.

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