Wellesley Volkswagen

This is the second car I've bought with Kevin and have found him to be very good to work with and very knowledgeable. We were very please with the preparation of the car, he took care of the registration found him to be very good to work with and very knowledgeable. We were very please with the preparation of the car, he took care of the registration and inspection in a very timely manner. He also thoroughly explained all the functions of the vehicle before sending me on my way - that was extremely helpful! All at this dealership are very helpful and do a great job. Thanks. More

Kevin is knowledgeable about the line of cars. It is the second car I bought from him and returned because he was completely thorough, easy to work with, and helpful. Mostly he was patient and did not hard second car I bought from him and returned because he was completely thorough, easy to work with, and helpful. Mostly he was patient and did not hard sell and made be feel he was working to help me find the right car as much as he was trying to sell a car. More

I have just bought a used VW Tiguan from Aurelio Pabon. Aurelio is friendly, patient, helpful and very pleasant to work with. I wasn't planning on buying a car that day, but he pointed out that there was Aurelio is friendly, patient, helpful and very pleasant to work with. I wasn't planning on buying a car that day, but he pointed out that there was a car available that met all my needs, and he was right on. I was apprehensive about negotiating but he made it easy for me and it wasn't stressful. He is not the used car sales person type and he seems to be very honest. He answered all my questions and I got a fair price for a car that I will enjoy. I would definitely recommend working with Aurelio for buying your next car. More

I had an excellent experience at Wellesley VW. The personal attention provided by Sales Consultant, John Nesbitt, was unique in my experience (having purchased/leased several cars over the years). Jo personal attention provided by Sales Consultant, John Nesbitt, was unique in my experience (having purchased/leased several cars over the years). John was well informed about the products, and genuinely cared that I understood the many factors that go into making the decision. He went above and beyond the effort I had come to expect in this sressful process. I came away happy and confident that I had made a great and informed choice and gotten my car at an excellent price. All in all, a great experience! More

I believe that direct customer feedback is the best way to recommend or rate a service or product that is why I chose to offer a rating here of my extrordinary expereince with Wellesley Volswagonand in par to recommend or rate a service or product that is why I chose to offer a rating here of my extrordinary expereince with Wellesley Volswagonand in particular with Aurelio Pabon. I was coming off a Jetta lease and my volkswagon dealer at the time of my lease was in Brookline, since Brookline, is no long a VW dealsership, I was completley overwhelmed by going throught the turn in process and finding the next VW to lease. I knew Wellesley was not far from my office so I just picked up the phone and called them for "Help". Help came in the form of Aurelio Pabon who upon my telling him, I no longer have a dealership, he said in a very calming and friendly voice, "Yes, you do Lisa, We will be your dealership, we can help you." Immediately my stess level dropped and I felt like he completley understood my anxiety and could help me. We settled on a time to meet and he had seeral cars based on our intital discussion to show me and my husband. There was no pressure, he guided us through the process easily and at our comfort level and we were able to drive off in a new Jetta that I love the same day and took care of explaining how the turn in inspection would work. My husband and I couldn't have been more comfortable and thrilled with the experience. And as Aurelio predicted in that first interation, I look forward to working with Wellesley Volkswagon and Aurelio for many years to come. It was that OUTSTANDING! More

The sudden increase in gas prices drove me to pull the trigger on the TDI Sportwagen with the clean diesel engine. I had recently purchased a new VW Tiguan (awesome) 3 months ago from Kevin Mullin, so na trigger on the TDI Sportwagen with the clean diesel engine. I had recently purchased a new VW Tiguan (awesome) 3 months ago from Kevin Mullin, so naturally, when shopping around for my 2nd car, I was hoping Kevin's dealer could match my best offer so I could buy from him. I live closer to other VW dealers, but Kevin is the best in being honest and open through the sales process and does a great walk-through. It's nice to buy a car brand from someone who is knowledgeable and enthusiastic about the brand. The only problem now is, the TDI has a long life and I may not be back for a while to buy again! But I'll recommend him to friends. More

I really enjoyed dealing with Kevin and his colleagues at Wellesley VW. I came in knowing almost exactly what I wanted in a new car and without any delay, I was able to take a car out for a test drive on my Wellesley VW. I came in knowing almost exactly what I wanted in a new car and without any delay, I was able to take a car out for a test drive on my first visit. We worked out most of the details of the deal by phone the next day, and that night I was buying the car. I came by the next day after work and my car was all ready for me - cleaned, registered, inspected, and ready to go. Kevin spent at least 30 minutes with me going over nearly every detail about the car - top to bottom and bumper to bumper. I would definitely recommend Kevin and Wellesley VW in the future. More

I came to the Wellesley Volkswagen because I have a 2001 Jetta and I was having issues with my cheek engine light. Ian Bray who works as a service consultant is who I spoke with; not only did he have a gre Jetta and I was having issues with my cheek engine light. Ian Bray who works as a service consultant is who I spoke with; not only did he have a great attitude and make me feel like an important customer. But he also went above and beyond to explain to me my car situation. He offered me great customer service and made me feel like my business mattered but also explained to me my other options. I highly recommend the Wellesley Volkswagen and that when you go you speak with Ian Bray. More

This was the second time that I dealt with Kevin Mullin when purchasing a car. I returned to him because he is a warm friendly salesperson who demonstrates an amazing knowlege of the vehicle choices, thei when purchasing a car. I returned to him because he is a warm friendly salesperson who demonstrates an amazing knowlege of the vehicle choices, their differences and the options available. Without feeling pressured, I was able to determine which vehicle was best suited to my needs and arrive at a price that was acceptable. On delivery he was able to point out all the features and their operation so that I could drive away with confidence. After driving Hondas for many years I returned to Wellesly Volkswagen because of how impressed I am with the sales and service operation. More

i was very satisfied with all aspects of the purchase. The only problem i had is that the minivan i bought (a 2009 but ith only 3,000 miles) needed new wipers and they were not installed. i did not notice The only problem i had is that the minivan i bought (a 2009 but ith only 3,000 miles) needed new wipers and they were not installed. i did not notice until the next day when it rained so i had to have some put on. When i spoke to Aurelio, he told me to send in the bill and they would send me a check for the wipers i had to buy. More