Werner Mazda - Service Center

My lease transaction was quick and easy from start to finish. A very pleasant experience! finish. A very pleasant experience! More

This dealership exceeded my expectations. I recently had an issue with my window not working and made an appointment to get it diagnosed. They called once they received the vehicle and communicated clearly an issue with my window not working and made an appointment to get it diagnosed. They called once they received the vehicle and communicated clearly what their plan was. I was also due for an oil change and inspection and they were happy to do that as well. The video walkthrough of my vehicle validated my trust in these professionals. I felt more than comfortable leaving my car with them for the day. I got to see exactly what they saw. They were also able to text me as I had to communicate with them from work. Pros: friendly, knowledgeable, prompt, responsive, helpful Cons: absolutely none Best car dealership I’ve been to. 10/10 More

Always kind, and willing to work with me. They take the time to explain everything so there are no surprises. They are also very flexible with scheduling drop off and pick up times. time to explain everything so there are no surprises. They are also very flexible with scheduling drop off and pick up times. More

Service was great! Really appreciate that they video and send for consideration! Everything was well done, from arrival to departure! send for consideration! Everything was well done, from arrival to departure! More

Needed glass replaced for my passenger side window, they had it ordered and ready, gave me a rental because they said it could take a little while and off I went for the day. Received a text when my car was had it ordered and ready, gave me a rental because they said it could take a little while and off I went for the day. Received a text when my car was done later that afternoon and picked it up no problems. They even washed and vacuumed it for me! More

The service department is top notch! This Visit, I needed Maintenance, Oil Change, tire rotation, Transmission and rear differential service. I was on vacation and arranged to have a family member get the ca Maintenance, Oil Change, tire rotation, Transmission and rear differential service. I was on vacation and arranged to have a family member get the car to the dealer and back and Werner shuttled them back and forth to home. Well, while checking over the car, the service Tech found an issue in the front end and gave me a call. We discussed the repair, costs, and that one of the parts would be covered under warranty as a courtesy! So the next day, the car was finished, the family member was picked up, brought to Werner to pick up the vehicle. I received a call, the service department took payment over the phone and the car was back home. Drove it upon my return and it is like brand new! (at 68K miles). Werner delivers this type of service every time! This is what customer service and repair is supposed to look and feel like. These days it is rare and I greatly appreciate the excellent service! More

I showed up early and I didn’t realize they opened at 730 not 7 and i was told 3 times they don’t open til 730 and it was a good thing a technician showed up early. not 7 and i was told 3 times they don’t open til 730 and it was a good thing a technician showed up early. More

The Mazda team is great. While my leased auto was being serviced, they were able to put everything together to help me purchase this vehicle as well. When service was complete, Lorri reviewed everything w serviced, they were able to put everything together to help me purchase this vehicle as well. When service was complete, Lorri reviewed everything with me that was done. Couldn't ask for a better experience. More

Russ did a fantastic job answering my questions and updating me about my Mazda CX-5 being repaired. Don’t lose that gentleman he is an asset to your company! Give him a raise! updating me about my Mazda CX-5 being repaired. Don’t lose that gentleman he is an asset to your company! Give him a raise! More

Car was brought.in as scheduled and all work was done as requested as I waited . Car was finished and washed within a reasonable amount of time and all the staff I dealt with were pleasant and courteous. requested as I waited . Car was finished and washed within a reasonable amount of time and all the staff I dealt with were pleasant and courteous. More