Werner Mazda - Service Center

A great experience. Jess in the service department is the best. All charges explained and I didn’t need to leave the house. Thank you the best. All charges explained and I didn’t need to leave the house. Thank you More

Good service , good communications, dealt with insurance well, took appropriate precautions given the current pandemic. No complaints here, would definitely come b , good communications, dealt with insurance well, took appropriate precautions given the current pandemic. No complaints here, would definitely come back here for service next time I need it. More

Dylan from service department went above and beyond in making sure that my vehicle was taken care of and inspected thoroughly. He took the time to go over everything and the steps that were taken. He even making sure that my vehicle was taken care of and inspected thoroughly. He took the time to go over everything and the steps that were taken. He even made sure that my new tires were appropriate for living so much further north. I drive over an hour just because of people like Dylan that are at Werner. More

Werner was great as always. Looking forward to the new location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. location soon. Even through the virus they took good care of me and my car and made sure everyone was safe. More

Werner Mazda did an excellent job at serving my CX5 As always, Werner Mazda did an excellent job at serving my CX5 Grand Touring, and once again, Jess did an excellent job answering my questions. They As always, Werner Mazda did an excellent job at serving my CX5 Grand Touring, and once again, Jess did an excellent job answering my questions. They are taking the necessary safety precautions to deal with the COVID-19 pandemic. It is worth mentioning that I live in Massachusetts and drive about 35 miles each way to have my Mazda serviced at Werner, their service is that good. More

I was very impressed with my last service checkI hope I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! I was very impressed with my last service check I hope you will continue with pick up and delivery It’s the best thing since the butter knife! More

great service as always Every spring I have my car reconditioned and every year it is returned to me looking fantastic. They pick up my car and return it to me in the aftern Every spring I have my car reconditioned and every year it is returned to me looking fantastic. They pick up my car and return it to me in the afternoon. The price is even reasononable. What more can you ask? More

Thank you for the pick up/return program! A great offer in today’s crazy world! Not having to go out was the perfect solution in today’s crazy world! Not having to go out was the perfect solution More

Routine Maintenance and wheel noise Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the Scheduled a standard appointment with Brandon for oil change/tire rotation on my CX3..explained there was a noise in the front (Wheel bearing?) on the passenger side. Arrived at the appointment and Jess checked me in (after wiping the interior of the car with disinfectant wipes) and I was immediately given a loaner car...so off I go. A couple hours later got a text and there is Patrick(service tech) showing me what was wrong with the car right on a video on my phone! Well it was not just the wheel bearing but another bearing that was damaged as well..no questions asked, ordered and installed the following day under warranty. It is great to see that the complete problem was solved, explanations given..just great customer service! Some repair shops solve half of the problem, require multiple trips..not at Werner...very very pleased! More

Efficient and friendly Even in these times with the Corona virus the dealership was efficient and friendly. Work was done in the time frame they gave me.Its a nice touch tha Even in these times with the Corona virus the dealership was efficient and friendly. Work was done in the time frame they gave me.Its a nice touch that they have a great deal on inspections when the car was purchased at their dealership. More