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Werner Mazda - Service Center

Manchester, NH

4.7
1,678 Reviews

1,678 Reviews of Werner Mazda - Service Center

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August 06, 2018

Excellent customer care. Service depth cares about its customers and is willing to work with them for the most affordable solution to car repairs. Very personable service w More

by PBDORAN626
Recommend Dealer
Yes
Employees Worked With
john obrien, Jess Kinney, Jenn Lupo
Aug 06, 2018 -

Werner Mazda responded

Thank you for the review!!

July 31, 2018

Service Got me in and out in no time at all. Kept me informed on what needed to be done with my car. Even fed me breakfast!! More

by ginnikky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney, Jenn Lupo
Aug 01, 2018 -

Werner Mazda responded

Thank you for the review!!

July 31, 2018

Great service A quick efficient service that covered everything needed or desired while also providing information for future reference. The service also kept me up More

by daniel_hunt_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Lupo
Aug 01, 2018 -

Werner Mazda responded

Thank you for the review!!

July 31, 2018

Quick & convenient Pleased they could take me the same day as I had a tire with low pressure. Turns out there was an industrial grade staple in my tire. They had me in More

by anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john obrien
Aug 01, 2018 -

Werner Mazda responded

Thank you for the review!!

July 30, 2018

Excellent service again The girls in the service department took good care of my sons car for me. They were friendly and explained my options so I knew I was making the best More

by PHEALS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney, Jenn Lupo
Aug 01, 2018 -

Werner Mazda responded

Thank you for the review!!

July 30, 2018

Inspection sticker placement Service tech placed inspection sticker in line of site on my wifes windshield. She asked for the sticker to be moved to the proper position(per state More

by itsmeceb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney, Jenn Lupo
Jul 30, 2018 -

Werner Mazda responded

I am sorry this happened to you and your wife. This was an error on our part and should have been looked at when you wife was here. Thank you for putting the review in. I have used this as a training opportunity so this and things like this do not happen.

Jul 30, 2018 -

itsmeceb responded

Thanks for the fast response. I must say Jenn was very courteous and remedied the situation very well, we love Werner’s and we’ve had very good experiences with all of your departments and I have no doubt this was an isolated incident.

July 26, 2018

Excellent detailing! Jess and Jenn were both friendly, helpful, knowledgeable. Quality of the work was exceptional. Car looked like new when I picked it up. Thank you! More

by MGHOMEPL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney, Jenn Lupo
Jul 30, 2018 -

Werner Mazda responded

Thank you for the review!!

July 20, 2018

No fuss no Muss New inspection sticker, rear brakes, no fuss no muss, everything done quickly, affordable with nice pleasant people to deal with. Ill be back. Maybe e More

by tdaly2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know name of technician., Jess Kinney
Jul 30, 2018 -

Werner Mazda responded

Thank you for the review!!

July 20, 2018

Werner Mazda is great Werner has great customer service. Every time I go there everyone is so nice and professional. Service is great and fast. I had an emergency while my More

by whatshername
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Kinney
Jul 30, 2018 -

Werner Mazda responded

Thank you for the review!!

July 19, 2018

Easy great process Very pleased that when I Questioned cost for oil and tire rotation and given an 80.00 plus fee She researched and noted i had a maintenance plan More

by btexpress143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Di not see name
Jul 19, 2018 -

Werner Mazda responded

Thank you for the review, I am sorry to hear you had to question the cost of the service. I glad to hear it was handled to your satisfaction

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