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Wesley Chapel Nissan
Wesley Chapel, FL
1,699 Reviews
The most important thing to keep in mind when considering Wesley Chapel Nissan for your automotive needs is that we treat you like family. With that said, we don’t see you as just another face through our door. We see you as one of us.
Whether it’s for a new or pre-owned vehicle, help with financing or the premium servicing of your vehicle, we give 100% effort to you as we would hope to receive for ourselves. That kind of respect, is what makes us the Nissan dealer Wesley Chapel drivers prefer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,699 reviews
December 01, 2015
Consistently Exceeds Expectation Troy and the team at Wesley Chapel Nissan always exceed my expectations -- we have purchased 3 vehicles from Troy in the last four years and we will c Troy and the team at Wesley Chapel Nissan always exceed my expectations -- we have purchased 3 vehicles from Troy in the last four years and we will continue to support this business. There is no hidden cost, no surprises and they give the best deals they can because they are building a relationship. $9.99 oil changes for life insures that you will come and see them regularly. They are always hosting events and promoting community organizations. Its not just a business transaction, it is a relationshipt More
by tom.mavor
Employees Worked With
Troy Stevenson
Helpful November 28, 2015
Fantastic! My experience at WC Nissan was fantastic! Every single person that I dealt with was friendly, helpful and had my best interest in mind. I initiall My experience at WC Nissan was fantastic! Every single person that I dealt with was friendly, helpful and had my best interest in mind. I initially came to the dealership because of Troy Stevenson, Dir of Business Development and Public Relations, as a matter of fact he is the reason that I came back yesterday to possible purchase a car and lease another car. His involvement and commitment to the community of Wesley Chapel changed my opinion about Nissan. I am Sr. Pastor of Branch of Christ Church, a resident of Wesley Chapel, a chaplain for Pasco County Sheriff's department and a previous President of Wesley Chapel Chamber of Commerce. For the past 36 months I have leased an Altima, which by the way I love, and was ready to either purchase the vehicle, possible lease another and/or look somewhere else for a car and a new lease. But I must tell you that between Troy and Richard Bowen, General Sales Manager, and the magic they worked with me, I purchased a used 2013 Altima and leased a 2015 Altima. I want you to know that several people from my church purchased cars from Nissan because of their relationship with Troy. Yesterday another member of the church was at the dealership considering the purchase of a Pathfinder. I want to say thank you to all those involved in my experience at Wesley Chapel Nissan and Troy, keep up the great work! More
by Pastor Debie
Employees Worked With
Youssef El Quazzani, Wade Monroe, Troy Stevenson, Richard Bowen
November 28, 2015
Purchase 4th time in a little over a year that someone in my family has purchased a car from here. Each time has been a good experience. Troy makes it quick an 4th time in a little over a year that someone in my family has purchased a car from here. Each time has been a good experience. Troy makes it quick and easy. Love the overall service and the rest of the team as well. Highly recommend that if you are looking to purchase a new or used car that go here. More
by Ericak11
Employees Worked With
Troy Stevenson
November 17, 2015
Brand New Car Used If anybody is looking to buy a car don't go to Wesley Chapel Nissan I came all the way from Tallahassee and brought a 2016 Nissan Maxima that suppose If anybody is looking to buy a car don't go to Wesley Chapel Nissan I came all the way from Tallahassee and brought a 2016 Nissan Maxima that suppose to be brand new with 157 miles that they say they paid 600 to transport it from Orlando but we all know the distance between the two is not 157 miles but in reality they drove my new car and probably was even a dealer car. Even the maximas on their lot don't have 157 or more miles. I would of been ok with a few miles but over a hundred something is ridiculous. Also, since I brought the vehicle it has been damage to the vehicle and they want to keep repairing on it when it suppose to be a new vehicle. First time they was suppose to do a repair I went back to get it and they had did nothing that was suppose to be done and to find more damage to the car and one of their rude employees yelling on the salesfloor telling me I better have a good lawyer cause I told him didn't want the car wanting me to keep driving three hours to bring my car for repair adding more miles on the car that should not have to be fixed if the car is suppose to be brand new. Another thing is since I brought the car it has been at their dealership for repair so let's be honest who in they right will let them keep fixing repairs on a suppose to be brand new car. They even told me I had a recall on my new car first week I got it but never seen paper work on it. This has been one of the worst buying experience ever. Even my salesman didn't have knowledge of anything Mr Tad Duncan all he wanted was to make a sale and then texting me to do the survey so he could get his commission but when I arrived back at the dealership he couldn't assist me barely could look in my face but want me to do a survey. This is my second Nissan brought brand new and the first was 2008 Nissan Altima with 17 miles from Crystal Nisssn and never had a problem with the car or dealer. Also, everybody I have spoken with has told me my new should of not had 157 miles. REPEAT DONT BUY A CAR FROM WESLEY CHAPEL NISSAN go elsewhere like FERMAN NISSAN down the road More
by lilace86
Employees Worked With
Mark Perryman, Tad Duncan
November 15, 2015
Service dept ripoff I purchased my Versa 4 years ago brand new and have had it serviced at Nissan after. My air conditioning stopped working and I took it in. They gave m I purchased my Versa 4 years ago brand new and have had it serviced at Nissan after. My air conditioning stopped working and I took it in. They gave me an estimate of $1985 to fix it. I only have 39000 miles on the car. I went to another company for a 2nd estimate. They ended up fixing the ac for $398. I wonder how many other people they have tried to rip off. Needless to say, I won't be purchasing any more nissans or going to this dealer for service again. More
by GK-fla
Employees Worked With
My dad talked to the service manager, Rodney Hutchinson, Alberto Diaz, Alan Macias
November 10, 2015
Amazing I just purchased my second vehicle from Wesley Chapel Nissan and must say they have some of the best customer service I have ever experienced. The sa I just purchased my second vehicle from Wesley Chapel Nissan and must say they have some of the best customer service I have ever experienced. The sales team went above and beyond to help me find what I wanted and help me get a great deal. Thank you Guillermo, Jerry, Ed and Jason. You all are the best and I appreciate all the hard work you guys put into getting me into the car I wanted. I would recommend anyone to do business with this dealership. More
by petluv76
Employees Worked With
Ed Burke, Jerry Clarke
November 10, 2015
Best service ever Ive bought about 8 cars in my years of living with this new one I just purchased being my 9th, I have to say i received the best customer service. Ou Ive bought about 8 cars in my years of living with this new one I just purchased being my 9th, I have to say i received the best customer service. Out of the people who helped me one of stuck out the most that being Guillermo Blanco. He was very patient with me and understanding. Id like to say thank you guillermo for all your help the other day, you are greatly appreciated and made my shopping experience so much easier. I would defenitely encourage friends family and others to purchase a vehicle here so they too are able to experience this great customer service. More
by Antonia Cole
November 05, 2015
My First Car Buying Experience & THEY Made it Awesome!! I was searching online and was interested in the used SUV's. I put in my contact information and was immediately emailed by the dealership and then ca I was searching online and was interested in the used SUV's. I put in my contact information and was immediately emailed by the dealership and then called by Steve Blank. I emailed him a few times letting him know I wanted to look at used vehicles, and possibly some new ones. Upon arrival my boyfriend and I were immediately greeted in the lot, and I felt welcomed. I advised I was there to see Steve Blanks and they went and got him right away. We looked at a used SUV and Steve was very up front about the rebates, benefits & differences between a used and new SUV. With my credit and position, and what I was looking for we decided that a newer SUV was the best way to go. I was able to test drive my dream SUV and fell in love right away. Steve was great at explaining all of the fun perks in the car and features. Once we decided, we went in and there was not a lot of back and forth. We told him my range, and they worked hard to get me the best deal they could. I believe I got a great price on this vehicle, and the warranties offered were exceptional! Everyone in the dealership from the sales floor guys, to the Financing Managers, Finance Specialists, etc. were kind, courteous and very helpful! I would definitely recommend them and am happy to be in my dream car! Although my monthly payments are higher than I would have liked, I know that I got a GREAT deal on a GREAT new car and that I am in great hands with them! =) Thanks so much guys!! I LOVE MY ROGUE!!! =) More
by Stephany84
Employees Worked With
I cannot remember EVERYONE's name, but all of you guys ROCKED!!!! , Steve Blank
November 04, 2015
"Truly Exceptional" and Outstanding Salesman ~ Steve Blank Buying a car, new or used, is NOT my idea of fun. It ranks up there with death, taxes, and being caught naked in public and a reason why we ke Buying a car, new or used, is NOT my idea of fun. It ranks up there with death, taxes, and being caught naked in public and a reason why we keep our cars for a very LONG time...like 15 years. With that being said, I must share that Steve Blank (Internet Car Sales POC) was a pleasure to work with from jump. From our initial phone call to emails to ultimately face-to-face to make sure this car was the ONE, Steve was able to get what we wanted on the lot quickly, yet took his time with me and my husband to explain all the bells and whistles on our new 2015 SV Murano. Steve listened to what we wanted and did not push what we didn't need nor want. Steve made the purchase as painless as possible. We definitely will be buying another car from Steve and we highly recommend him to our family and friends. Steve truly went out of his way to assist us with our concerns after the sale was complete and continues to make sure that we are very satisfied customers on the services and parts side of the house. Thank again Steve! You ROCK! More
by Laura and Pancho (Carlos) Rojas
Employees Worked With
Steve Blank
October 28, 2015
Thank you steve blank and eddy Burke Steve and eddy helped me get into the perfect SUV at a price that was fair to me and the dealership. They are both very focused on the customer and t Steve and eddy helped me get into the perfect SUV at a price that was fair to me and the dealership. They are both very focused on the customer and that means a lot to a women shopping for a car. I didn't feel pressured and was always given all the information to make an intelligent decision. Thank you guys for your great sales skills. More
by Steph
Employees Worked With
Eddy burke, Steve Blank
