Wesley Chapel Nissan

Awesome experience (2015 Nissan Sentra) My first successful car buying experience was a breeze. This is in great part due to Nick Joyce. He helped find the right car for me when my first cho My first successful car buying experience was a breeze. This is in great part due to Nick Joyce. He helped find the right car for me when my first choice was unavailable. Nick and the entire cooperating staff were courteous and brisk in the tasks that needed to be done to make the deal a success. I would absolutely recommend this dealership and Nick Joyce to anyone. More

Excellent service and staff Everyone was very helpful with the purchase of my new Altima. Paul was fantastic helping me find the perfect car for my family and within my budget. Everyone was very helpful with the purchase of my new Altima. Paul was fantastic helping me find the perfect car for my family and within my budget. If you go to Wesley Chapel Nissan you must see this guy! Any question you have he has an answer for it! Two thumbs up! More

New car purchase Went to trade in my car for an upgrade and after looking around was greeted by Piero Marruffo, salesperson. He helped us find exactly what we wanted Went to trade in my car for an upgrade and after looking around was greeted by Piero Marruffo, salesperson. He helped us find exactly what we wanted and went beyond to make sure everything went smoothly. I am great full that he was the first to approach us, he was and is very personable and a great salesperson. More

Cheerful and Accommodating I may have entered the dealership right after a companywide pay-raise, but everyone there was smiling and helpful. I was especially pleased with my e I may have entered the dealership right after a companywide pay-raise, but everyone there was smiling and helpful. I was especially pleased with my experience with my salesman Demontic Doddles. He was patient, and knowledgeable enough to answer every one of my questions. The facility was clean and well organized. I'd recommend it. More

Terrible Communication at this Service Department Made a service appointment for 8:00 AM for my 2011 Maxima. Which I purchased from this dealership. This is my second issue with this service departmen Made a service appointment for 8:00 AM for my 2011 Maxima. Which I purchased from this dealership. This is my second issue with this service department. At 1:00, 5 hours later, I called for a status and was told the car needed a belt and a tension device along with a part that was resulting in the Service Engine light. I was told that the belt and the tension device needed to be ordered from Orlando and they would need to keep the car overnight. I explained that I was paying for a rental car and needed the car as soon as possible the next day. The next day I called at noon for a status and was told the service associate I was working with was not in today, but they would leave him a voicemail to call me. All I wanted was an update and I asked to get a status on my car which you have had for 28 hours. I was then told the technician stated it would be ready the next day. Three days to change a belt and a couple of sensors (one had already been replaced the last time I had my car here)! When I requested to speak to a manager I was told the part had just arrived from Orlando and they were working on the car. (I guess they use a donkey or a camel to gets parts from Orlando to Tampa if it takes 24 hours to get them) I was told by the service manager he would get a status on the car and call me back shortly. Three hours later I had not heard from Wesley Chapel Nissan I then called again and was told the power was out, but the service manager would call me back. Over an hour later I still had received a status. At 4:15 I called back and was told the car was ready. In the end the car was repaired, the previously replaced sensor was replaced under warranty and I did not have to pay for an additional day on the rental car. If this would have all been communicated the overall experience would have been far better. More

magnific Otto SalesMan!!! Excellent service and attention by our salesman Mr. Otto, we bought our car thanks to him, his help and his guidance were magnificent he was able to a Excellent service and attention by our salesman Mr. Otto, we bought our car thanks to him, his help and his guidance were magnificent he was able to answer all our doubts and gave us an excellent advice regarding our Nissan vehicle, a very kind person And considered current with all the knowledge for the purchase we will certainly recommend 100% for a future purchase or for a family member or friend. There should be more people like the one in these stores ... More

Excellente I Had a great experience the sales person was excellent and I had opportunity to chose the car i want for the price that I could afford. I Had a great experience the sales person was excellent and I had opportunity to chose the car i want for the price that I could afford. More

Excellent experience and great service I had really a great experience today with Mr Otto , He called me and promised to give a great deal on Nissan Altima and he kept his words and made su I had really a great experience today with Mr Otto , He called me and promised to give a great deal on Nissan Altima and he kept his words and made sure our family walked out of the dealership with the deal happily The way Otto treated our family was excellent , He treated with great humanity and took care of us properly even after we purchased the car which is a very unique character which I haven't seen in any sales person ,He is a great sales person and I would recommend Mr.Otto to any customer whos interested to buy a car at Wesley chapel Nissan . Mr.Otto is a great human being and an excellent sales person ,Wesley Chappell Nissan is one of the best dealerships which makes sure customers are always satisfied and happy .I felt very happy to buy a car from them today .Thank you More

Best experience I've ever had! I absolutely LOVE my 2017 Altima SR Midnight Edition! Davon was so great and did everything he could to ensure we had everything we wanted! He made th I absolutely LOVE my 2017 Altima SR Midnight Edition! Davon was so great and did everything he could to ensure we had everything we wanted! He made the whole experience comfortable and stress free! It was like buying a car from family! The whole dealership makes you feel like you're apart of the family. Everyone is so kind and even if you aren't dealing with them they still are willing to help with whatever you need! Definitely recommend Wesley chapel Nissan and Davon Florey! Nothing but good things to say! More

Excellent Experience Selling My Car! Wesley Chapel Nissan made an offer for my car on Cars.com, so I went to the dealership, not knowing what to expect. However, I had spoken with Otto V Wesley Chapel Nissan made an offer for my car on Cars.com, so I went to the dealership, not knowing what to expect. However, I had spoken with Otto Villalta on the phone, and he told me that he would do as much as possible to get me a fair deal. That put my mind at ease, and when I met Otto in person, I was immediately impressed with his professionalism and his friendliness. From the very beginning, Otto was honest with us and seemed genuine at all times. After he looked at our car and told us how impressed he was with how clean it was, he had his used car manager, Chad, look at it. Chad said that he was very impressed with the car as well. He came back with a very good offer on the car, and he explained very honestly why this was their highest possible offer. I appreciated his honesty, and I accepted the offer. Throughout my experience, both Chad and Otto were honest and professional. Neither of them were pushy at all. I would definitely return here the next time I need to purchase or trade in a vehicle. More