Wesley Chapel Toyota

Welcome to my 3rd new Camry The whole experience from Eduardo who introduced me to Jacob who convinced me I needed this beautiful new car was so very good. I would recommend your The whole experience from Eduardo who introduced me to Jacob who convinced me I needed this beautiful new car was so very good. I would recommend your dealership to both family and friends. More

Great Service All Around Our experience with buying our new Toyota Highlander was the easiest purchase we have ever made. Starting with Victoria...I would highly recommend he Our experience with buying our new Toyota Highlander was the easiest purchase we have ever made. Starting with Victoria...I would highly recommend her as a sales rep. She is very personable, kind, patient, and always has a smile on her face. She worked quickly to get us the best deal with no pressure or rush, and we are very happy with our purchase. Thank you Victoria! You were great! Jason Smith, the new car manager was very kind and knowledgeable, especially with my husband's many questions. Thank you Jason for your help! Matt Schemkes was our finance person. He's very, very knowledgeable, kind, patient and quick. We left there with finance info we didn't understand until we talked to him. Thank you for your help Matt! More

Toyota Loyalty Starts With A Positive Dealership Experience Toyota makes a quality product that lasts for years and hundreds of thousands of miles before the first major repair is needed. Proof? My 2000 Toyot Toyota makes a quality product that lasts for years and hundreds of thousands of miles before the first major repair is needed. Proof? My 2000 Toyota Tacoma 4WD was 16 yrs old with 344,000 miles and still going strong when I traded for a 2016 RAV4 XLE That's why my new 2019 RAV4 LE is my 3rd Toyota vehicle out of the 6 vehicles I've owned. Each time I purchased a Toyota vehicle, the sales staff went above and beyond to help me purchase the vehicle I sought and needed. This was my second sales experience at Wesley Chapel Toyota in Wesley Chapel, FL; as long as I am living in FL, I will keep buying my cars from this dealership. My sales agent was Victoria Fuentes, whose friendly attitude and professional manner made the decision-making process positive and productive. She worked hard to help me achieve the purchase I could afford and the type of vehicle I needed. I am 66 yrs old and retired. She understood my constraints and found ways to find the vehicle I sought. I later learned that she had sold an impressive 20 vehicles during this month. She is definitely a Go-Getter :) Her manager, Michael Haake, was friendly and supportive of this transaction. I could not have asked for a more reassuring and secure experience as I signed onto this years-long commitment with another new Toyota. Michael and Victoria were always smiling, spoke calmly and kindly, and did not try to push any decisions onto me. I mentioned this years ago, that in 2014 I had a horrible sales experience at Lakeland Toyota that almost made me shy away from Toyota ownership. In 2016, Mark Howard was working at Wesley Chapel, and it was his professional and friendly manner that kept me in the Toyota family. Finally, during my final minutes waiting for my new RAV4 to be readied, I had a pleasant conversation with Christopher Joseph, in customer outreach, whose pride in his career and family were very evident. He was a kind, respectful, and compassionate individual; an all-around very nice man. Thank you, Victoria, Mike and Chris! I love my ruby flame RAV4 LE, and it's been a hit in my neighborhood. I've told everyone who's stopped by to ask about it, about how much I enjoyed working with you and the Wesley Chapel dealership. More

bought a new car Jack was a wonderful salesman and he was very understanding and helpful. He is a caring individual that cares about his customers. I would recommend Jack was a wonderful salesman and he was very understanding and helpful. He is a caring individual that cares about his customers. I would recommend him to my family and friends. More

Great Car Buying Experience Special ordered a Tacoma with the help of salesman Hector King and sales manager Frank Wargo. Both of these folks took the time to make sure I got ex Special ordered a Tacoma with the help of salesman Hector King and sales manager Frank Wargo. Both of these folks took the time to make sure I got exactly what I want and accommodated my specific request to deliver my new truck to me just as it came off the delivery truck. Throughout the order process they were available to answer my questions and even make modifications to my order after it was in cue to be assembled. If you want a pleasant car buying experience I can absolutely recommend Hector and Frank at Wesley Chapel Toyota. If you are a picky buyer like myself you can trust these two to get your order right! More

Wonderful experience always. Polite, kind, and thoughtful. Excellent customer service. Dealership very clean and presentable. The sales staff is very attentive to customer needs. I didn't feel pushed at all Excellent customer service. Dealership very clean and presentable. The sales staff is very attentive to customer needs. I didn't feel pushed at all into making a quick decision. The sales and finance team made me feel comfortable, before moving to the next step in the process. This is my 5th or 6th purchase at Wesley Chapel Toyota and probably won't be my last. More

Best car buying experience I've ever had Nice people very friendly and helpful my salesman was cool easy to talk to not pushy at all. Definitely gonna recommend them to friends and family. Nice people very friendly and helpful my salesman was cool easy to talk to not pushy at all. Definitely gonna recommend them to friends and family. More

Amazing purchasing experiene The sales staff blew me away with their knowledge and professionalism. Everyone was friendly and approachable (sales, finance, service). The facility The sales staff blew me away with their knowledge and professionalism. Everyone was friendly and approachable (sales, finance, service). The facility was also impressive - thanks for the tour! This was definitely the best vehicle purchasing experience I have ever had. More

Awesome experience I had an awesome and amazing experience from the very friendly staff members. I will recommend Wesley Chapel Toyota to any one who is looking for a de I had an awesome and amazing experience from the very friendly staff members. I will recommend Wesley Chapel Toyota to any one who is looking for a dealership because of the excellent services provided. More

BAD EXPERIENCE EVER We came to the dealership on February 23 2019 to looking for a new vehicle. After we tested drive they gave us a price for the car and that price is s We came to the dealership on February 23 2019 to looking for a new vehicle. After we tested drive they gave us a price for the car and that price is sky high, so I told the sale man I didn't want to make an offer on it. I will think about it and come back later on. The sale man keep telling me to give him a price, and I did, after that he called his manager out and work with that deal. They're started to aggressive me. They tried to set me on a deal which is I have to pay a lot more than what the car worth. He keep telling to talk to him. I don't have to talk to him. Who do you think you are. If the deal is overpriced why I have to talk anymore. They make me stress out and I told him I didn't want to make a deal on it. The MANAGER start pissed off and said bad things to me. He told me xxxxxxxx, waste of his time, I shouldn't come to a dealership and waste his time like that. At the beginning I already told them I didn't want to make an offer on that car but they're try to get me on it, after that he pissed off and aggressive me. I think his job is to negotiation with customers not aggressive customers. It's doesn't matter how much I make the offer on the car, if it's not working he can said No, NOT AGGRESSIVE AND HARASSMENT customers like that. I do not recommend WESTLEY CHAPEL TOYOTA at all. If you want to have a good deal or happy feeling, please find another dealership. More