Wesley Chapel Toyota

Service Dept- customer service-updated Update-while my initial experience with the Service Dept rep was not good, by the time my car was ready for pick up a few days later, the experience w Update-while my initial experience with the Service Dept rep was not good, by the time my car was ready for pick up a few days later, the experience was improved upon by the Service Dept Manager Joe. He was apologetic for the miscommunication from his Service Dept rep and was very involved in resolving the communication issues and facilitating timely repair of my car. Joe's help was greatly appreciated. I have upgraded my review as the customer service provided by Joe hopefully better represents the overall customer service of the Dept than my first point of contact. Initial review-Dropped off my car on Thurs for a repair. Wasn't done on Fri and was told mechanic would be available to continue working on the car on Sun. When the Service Dept was called on Sunday to check the status of the car, was told that they had no time to work on it on Sunday. So why did they tell me they would finish the car on Sunday. More

Second Tacoma purchase Second time buying a vehicle, process was quite smooth with the dealer accommodating to my specific needs. Overall a very positive experience and will Second time buying a vehicle, process was quite smooth with the dealer accommodating to my specific needs. Overall a very positive experience and will be back some day More

Awesome car buying experience Amanda and Harry went above and beyond to provide the type of customer service I needed which required some special handling in order to purchase the Amanda and Harry went above and beyond to provide the type of customer service I needed which required some special handling in order to purchase the vehicle. That were very professional and made themselves available for some additional services I needed for the car. Their patience and professionalism speaks volume. Thank again guys. More

The best car buying experience ever It has been 11 years since I purchased a new vehicle and I must admit the experience I had at Wesley Chapel Toyota surpassed my expectations. My sales It has been 11 years since I purchased a new vehicle and I must admit the experience I had at Wesley Chapel Toyota surpassed my expectations. My sales professional Amanda Baron was extremely helpful and warm during my purchase. I travelled there with two small kids and I think my daughter has a new BFF with Amanda. The entire time I was there I did not feel pushed or haggled into buying a new car, I felt like a family member who needed to make the best decision possible. Since my purchase 2 weeks ago, Amanda has made it a point to check in on me and continuously offer her assistance with any concerns I have had AFTER my purchase. I would recommend her to anyone in the market for purchasing a new car. She is grade A in customer service, knowledgeability, and overall the best sales woman I have ever come across in the car buying industry. Thank you Amanda! More

Purchasing my new Corolla I bought my new 2017 Corolla this past weekend. Glenn Deller was my salesman. He was so helpful and did not pressure me. He helped me choose the mode I bought my new 2017 Corolla this past weekend. Glenn Deller was my salesman. He was so helpful and did not pressure me. He helped me choose the model I wanted and I was so pleased with how easy the transaction was. I am so happy with my choice. The car is exactly what I was looking for and I will highly recommend this dealership to my friends. More

Great Service Absolutely best Customer Service by far!! Luis Veas made the process so simple and easy!! He helped me in all my car needs. He deserves a raise!! Than Absolutely best Customer Service by far!! Luis Veas made the process so simple and easy!! He helped me in all my car needs. He deserves a raise!! Thank you so much, I am so happy with my new car. More

Amazing sales man ! Papers was fast! Buying was fast! Shipping was fast! Deal was great! And Luis. V kept in contact with me the entire time, they made buying a car from Papers was fast! Buying was fast! Shipping was fast! Deal was great! And Luis. V kept in contact with me the entire time, they made buying a car from long distant easier than going to a dealership here plus they had the car we actually wanted make model color and transmission!! Thank you !! Definitely will recommend this dealership and Luis. V the sales man too many of my friends and family! More

Excellent sales agent Chris Joseph was great! He was thorough, attentive to our concerns. He was very patient with my numerous questions and test drives. Didn't feel rushe Chris Joseph was great! He was thorough, attentive to our concerns. He was very patient with my numerous questions and test drives. Didn't feel rushed or pushed to make a fast decision which was important for me. He did a terrific job explaining all the features of the Camry. More

Exceptional I have been in the car industry my entire life and Wesley Chapel Toyota is exceptional. My salesman Harry was exceptional as well. I love my new Tac I have been in the car industry my entire life and Wesley Chapel Toyota is exceptional. My salesman Harry was exceptional as well. I love my new Tacoma. More

A good experience We visited Wesley Chapel Toyota this last Saturday and drew a good Salesperson. John Millaway was a tremendous help and worked several hours to get wh We visited Wesley Chapel Toyota this last Saturday and drew a good Salesperson. John Millaway was a tremendous help and worked several hours to get what I was looking for. His direction and suggestions were instrumental in helping us to find my new Tacoma. I love this truck and seems to be exactly what I wanted. Thanks again John. More