Wesley Chapel Toyota

Great experience Last Saturday stopped by Wesley Chapel Toyota to look at Sienna's, Ross was there to help us, he was friendly, knowledgable, and professional and was Last Saturday stopped by Wesley Chapel Toyota to look at Sienna's, Ross was there to help us, he was friendly, knowledgable, and professional and was a great help in picking out our new van. If your in the market for a new vehicle stop by Wesley Chapel Toyota and see Ross. More

Almost gave up I was car shopping with my son on Sunday. It was getting late in the day. We had just left 2 other car dealers. I was tired of the old bait and switch I was car shopping with my son on Sunday. It was getting late in the day. We had just left 2 other car dealers. I was tired of the old bait and switch games. My son was thinking that he wasn't going to find anything. Then we found Cory. No games with this guy. He showed us several cars. Answered all of our questions. My son drove home in his first car. Smiling the entire way thanks to Cory. We will be dealing with Cory again. More

Excellent service I just bought my 3rd Sienna! I love this van. It does absolutely everything I need it to do. I can carry loads of stuff and people with comfort. My sa I just bought my 3rd Sienna! I love this van. It does absolutely everything I need it to do. I can carry loads of stuff and people with comfort. My salesman Scott "Scooter" LaVancher has sold me the last two vans. I highly recommend him! He had the details for me before I arrived so the purchase was a breeze. I will see him again for my next purchase. More

The best car buying experience I cannot say enough good things about Wesley Chapel Toyota. Everyone at the delearship works hard to make car buying an enjoyable experience. Shoppin I cannot say enough good things about Wesley Chapel Toyota. Everyone at the delearship works hard to make car buying an enjoyable experience. Shopping for cars at Wesley Chapel Toyota is far superior to buying experiences at any other dealership in the Wesley Chapel/Tampa area. Trust me, my family of 6 has tried them all, and Wesley Chapel Toyota is now our go-to dealership if anyone in the family is in the market. What made my recent car buying experience best of all was salesman, Ross MacDonald. Mr. Ross worked tirelessly to find the perfect car for me and my future. He put up with multiple phone calls and texts, and I cannot thank him enough. If you are in the market for a car and are looking at Wesley Chapel Toyota, my advice would be to make sure it is a day that Mr. Ross is working because he is truly the best! Mr. Ross does not pressure you and he let's you browse the lot without hovering or forcing you onto any car in particular. He gets a bonus for being super funny too! I am so happy with my recent car purchase, and I love driving it every day. I owe all of that happiness and excitement about my new car to Mr. Ross and Wesley Chapel Toyota! More

Awful Seriously the WORST customer service experience I have EVER dealt with on multiple occasions. I bought my 2013 Toyota RAV4 from them and had my includ Seriously the WORST customer service experience I have EVER dealt with on multiple occasions. I bought my 2013 Toyota RAV4 from them and had my included service done with them the first year and that's where the service stops. Once, I brought my car in for maintenance (read: oil change/tire rotation), I had an appointment, and was told that it would be about 1-2 hours before they even got to my car because they were so busy. I told them about the appointment and they said they had so many walk in without appointments that they were behind. So I have an appointment, but others, who don't, get service first? That's a joke. Then, I brought my car in for some service - 4 trips out there and over $2500 later my car was FINALLY fixed. They "fixed" the problem the first trip out. Except it didn't fix it. Then magically there was something else wrong. Well when I came out the second time, they didn't have the parts ordered, even though they said they would have the parts ordered. Before I came out the third time I called to make sure the parts were ordered and I'm glad I did because no one had ordered parts! We kept getting "Jacob" as our service advisor, however, coincidentally when we would bring our car in, "Jacob" was never there. I am not even sure Jacob exists at this point because I have never even seen him. Why would you schedule me with a service advisor, multiple times when they aren't scheduled to be there? I did speak to Jacob on the phone once and he made promises about discounting our service the next time we were in, however when we came in, and he wasn't there once again, we found out he had made no notes about our agreement and when he was called he stated that he "could not remember what he said". Ursala, the service advisor was the only saving grace. She discounted our service and finally got the issue fixed. I thought we were done with these scamming liars and then a week later I found a charge from them on my credit card which I was never told about and definitely did not authorize. So now once again I am dealing with them and the fact that no one seems to know anything about it. It concerns me greatly that they can just charge my credit card without notifying me or receiving any type of authorization. RUN far far from here and never ever look back. Not worth it!!! More

lease new Rav4 I would like to comment on Richard Jackson our salesman,,,,,,I have never dealt with such an awsome and caring salesperson.......Richard went over and I would like to comment on Richard Jackson our salesman,,,,,,I have never dealt with such an awsome and caring salesperson.......Richard went over and above to make my experience with Toyota great. He was very respectful and explained everything to me. Called me often to see if there was anything he could do for me. I have purchased/lease Toyota product for many, many years and your dealership by far is the best customer service in the area. More

Purchased New Tundra Great experience! Luis Delgado was a great salesman, not the typical high pressure guy you get elsewhere. He went the extra mile to make sure I got ex Great experience! Luis Delgado was a great salesman, not the typical high pressure guy you get elsewhere. He went the extra mile to make sure I got exactly what I wanted on my new Tundra. Great dealership, great people, what more could you ask for... More

Best Service Johnny Millaway is the best sales rep. He made sure I liked the car I was looking at and worked hard for me to get a deal. He even checks on me after Johnny Millaway is the best sales rep. He made sure I liked the car I was looking at and worked hard for me to get a deal. He even checks on me after I bought the car. Everything is great there. More

Excellent Great customer service!!!! Ask for Joe... Very personable, and honest. Thank you so much Joe. I really appreciate your work and your honesty... Great customer service!!!! Ask for Joe... Very personable, and honest. Thank you so much Joe. I really appreciate your work and your honesty... I'll be back next year with my son! More

Luis Delgado was the best! Couldn't have asked for a better salesperson. He was friendly, treated you with respect and with no pressure to buy. He gives great cre was the best! Couldn't have asked for a better salesperson. He was friendly, treated you with respect and with no pressure to buy. He gives great credit to himself, Wesley Chapel Toyota and Toyota Corporation. More