Wesley Chapel Toyota

Dealership ignoring me. I purchased a vehicle in Dec. 2015. Today is February 26, 2016. I'm still waiting for a car cover that was promised to me at the sale of the car. I' I purchased a vehicle in Dec. 2015. Today is February 26, 2016. I'm still waiting for a car cover that was promised to me at the sale of the car. I've called and called the accessories Dept and left many messages, called the sales guy and he said, " call the accessories department," so I then emailed sales man, no response. And no one calls me back. If I owed the dealership something, believe me, you guys would be on me quick. Unfair dealership !!!! I very dispointed !!!! More

Awesome experience. .. My 18 yr old daughter was looking to buy her first car. We live about an hour away and have always heard great things about Wesley Chapel Toyota went My 18 yr old daughter was looking to buy her first car. We live about an hour away and have always heard great things about Wesley Chapel Toyota went on their website and she found the car she wanted started chatting with the salesperson Harry Whitaker and wow what a awesome transaction it couldn't have went any better. We are very happy with the over the top excellent service. Harry is and went above and beyond and we will definitely be back to this dealership and Harry for our future car buying needs.???? More

Awesome experience We had a wonderful experience with Ross McDonald, he was great! The finance manager was awesome as well. We were put into the vehicle we chose and not We had a wonderful experience with Ross McDonald, he was great! The finance manager was awesome as well. We were put into the vehicle we chose and not pushed to be in something we didn't want, no hassle. Service was great on all ends!! More

Happy buyers My wife and I were looking for a Toyota Corolla for our family. At first we considered buying a pre-owned vehicle, because that's what we thought woul My wife and I were looking for a Toyota Corolla for our family. At first we considered buying a pre-owned vehicle, because that's what we thought would fit in our budget. However, when we came to Wesley Chapel Toyota we were superbly treated by the whole team, especially by Sharice Fernandez, the sales person who helped us through the whole process, and we found out that we would be able to afford a brand new 2016 Corolla LE. We are now the happy buyers (and owners) of a 2016 Corolla. Thanks Sharice and the whole team at Wesley Chapel Toyota. More

I bought a 2013 Rav 4 from Richard Jackson, he made the experience very fun and enjoyable. If you need a new or used car Wesley Chapel Toyota is the dealership to go visit before making your fi he made the experience very fun and enjoyable. If you need a new or used car Wesley Chapel Toyota is the dealership to go visit before making your final decision. More

Quality, Transparent, & Quick! I inquired about getting into a brand new vehicle that was good on gas and economical yet also stylish on a visit to the website overnight. Jack Peck I inquired about getting into a brand new vehicle that was good on gas and economical yet also stylish on a visit to the website overnight. Jack Peck was swift about getting in contact with me the very next day in order to get the ball rolling. I work 2 jobs and Jack had me in a 2016 brand new vehicle that very same day with enough time for me to go home and change for my second job. If I had it my way I would've preferred a more favorable monthly payment and a much better APR, but I knew my credit situation coming into the dealership and I shared that with Jack. Jack was very transparent about cost upfront unlike another local Kia dealership that I had dealt with a few days earlier. Considering my low credit score I was very happy to be given an opportunity to own a brand new car and work my way to a better monthly payment & APR within a year and a half. Jack, Carlos, and the other staff were genuinely friendly and helpful. Carlos was very informative and helped me remain hopeful about rebuilding my credit. They offered great incentives and warranties! They even pre-scheduled my 1st free service visit. I was 1 of the last customers there and they were patient all the way through! Overall I give them a 5 STAR rating for excellent atmosphere, staff, and service! More

Service division I would like to bring to the Attention of the owner "The Williams" brothers one specific employee named Bryan Fernandez. I have been dealing with Mr. I would like to bring to the Attention of the owner "The Williams" brothers one specific employee named Bryan Fernandez. I have been dealing with Mr. Fernandez for at least 5 years and have found him to be not only knowledgeable about all aspects of the vehicles sold at this dealership but has a positive and helpful attitude in all of his dealings not only with me but with so many others customers. I have observed Bryan on numereous occasion dealing with customers and alway he has that outstanding posed that sets him apart from most of his peers. As the former Special Assistant to the Secretary of the Navy, I always had to be on my toes in dealings with people at the White House and many other Federal Agencies and I would have loved to have an employee of Bryans stature on my staff. Please convey my appreciation to him for all the excellent service he provided me in the care of my auto. More

Helpful and knowledgeable sales person. Amanda Baron was a pleasure to work with and offered me a great deal on my 2016 Camry Hybrid LE. I would definitely like to work with her again on my Amanda Baron was a pleasure to work with and offered me a great deal on my 2016 Camry Hybrid LE. I would definitely like to work with her again on my next car purchase. Amanda was not a high pressure salesperson and she made sure I was comfortable in my vehicle before leaving the lot. She even connected my phone to the blue tooth in the car and programmed in my favorite radio stations! Also, I want to thank Carlos Vallejo for handling our financing needs! More

Such a GREAT dealership and GREAT people! My husband and I went in to Wesley Chapel Toyota on 2/6 not expecting to buy a car, but only wanted to check out the new redesigned Prius. My husband My husband and I went in to Wesley Chapel Toyota on 2/6 not expecting to buy a car, but only wanted to check out the new redesigned Prius. My husband already drives a 2012 Prius and is very happy with his. I was driving a 2016 Honda H-RV and wanted to get in to a hybrid before gas prices go up again We were promptly greeted by Leeanne Randolph, who was very helpful and showed us the ones they had on the lot, it ended up being a great deal so we pulled the rigger!.I got above what I owed on my H-RV and that was the most important thing to me was not getting hosed on my trade in. We gave her a number we were willing to pay for a payment and she made it happen. We never felt pressured in to anything and Leeanne was very honest with us from the get go and didn't not sugar coat anything for us. Car buying is not all rainbows and kittens unless you're a millionaire and don't have to worry about a payment and Leanne won't make you feel like you're getting into something you won't be able to afford.She fought for and got a great trade in value for my car! She's such an awesome salesperson and will fight tooth and nail for you business. I got some free all weather floor mats as well! The finance lady, Kelly, was really great and easy to work with. She knocked of a percentage point on out rate and gave us extra mileage on our warranty! The only downside is when I came back to the dealer the following weekend to get the pinstripe removed. After I came back to pick up the Prius after the removal was completed, I was checking it over to see how it looked and noticed several spots on both sides where it was scratched. I went back in and let them know and they took it back to look at it. The director of the lot, Chris Bice, came over to speak to me about it and let me know short of repainting it it couldn't be fixed because the detailer went to deep with the buffer. Instead of saying they would repaint the car for me, he instead said they would replace the entire car! I was absolutely blown away by that! I honestly did not expect that to happen, and was deeply impressed by that. They didn't have any of my model, the 3 Touring, on the lot so it had to be ordered. When it came in and was ready to be picked p today 2/22 I couldn't come to the dealer as I was home sick with the flu. they then offered to come drive it to my house and drop it off and pick up the damaged Prius! Again, mind was blown! Got my new Prius delivered to my home and sitting in my drive way right now. :) I've never had such a good experience at a dealership. I loved how they didn't try to screw me over and not just talk to my husband about things like I've had happen in the past. Wesley Chapel Toyota forever has my business, especially when my husband is ready to trade in his 2012 Prius for a new one! Please go see Leeanne, she's great and I recommend her as a sales person to anyone who needs a new or used car! More

Outstanding!!!!!! Mike was helpful, curtious, and not pushy. Even though he wanted to make that sale like all dealers do he never made me feel pushed. He actually made Mike was helpful, curtious, and not pushy. Even though he wanted to make that sale like all dealers do he never made me feel pushed. He actually made me feel so comfortable and so confident about my purchase I came back an hour later to talk about buying another car. More