Wesley Chapel Toyota

Mark Howard Wesley Chapel Toyota I was given Mark Howard of Wesley Chapel Toyota’s number from a friend of mine who recommended him when she found out I was looking for a car. I don’ I was given Mark Howard of Wesley Chapel Toyota’s number from a friend of mine who recommended him when she found out I was looking for a car. I don’t have the best credit and didn’t have a lot of (any) money to put down. I thought this was definitely impossible due to my situation but after a few phone conversations, Mark gave me the impression that he felt he would be able to help me. Before I went in to the dealership, Mark Howard had me prepared for what to expect and had already asked for all the pertinent information needed to submit for my financing. When I showed up at Wesley Chapel Toyota, not only was Mark ready with the paperwork, but he already had the car I picked ready to go. This was by far, the best experience I have had buying a vehicle. Needless to say, I am now driving my new car and would recommend Mark Howard and Wesley Chapel Toyota to anyone who would listen. If you ever feel like your situation is holding you back from getting the car you want at the price you want it, call Mark. If he can’t get it done, it can’t be done, in my opinion. Thanks again Mark. You have a customer for life. More

Great Customer Service The only way to describe my recent purchase of my 2014 Toyota Corolla is TOTALLY AWESOME! This was my second purchase from Wesley Chapel Toyota, and The only way to describe my recent purchase of my 2014 Toyota Corolla is TOTALLY AWESOME! This was my second purchase from Wesley Chapel Toyota, and they will have my business for many years to come. From the moment I came in a scheduled Service appointment, to the moment I walked out with my new vehicle, my experience was awesome. My salesman, Mike Rockaway was very patient and personable. He actually listened to what I wanted, and helped me pick out exactly what I wanted without all the pressure and pushiness some salesman possess. I am very happy with my purchase, Wesley Chapel Toyota has the best customer service that I have ever experienced at a dealership. They have definitely renewed my faith that true customer service does still exist!! More

Great Experience Sales person Brett Morris did an outstanding job meeting my needs and getting me in a 2015 Tacoma. The sales team treated me fair and rest assured I' Sales person Brett Morris did an outstanding job meeting my needs and getting me in a 2015 Tacoma. The sales team treated me fair and rest assured I'll be back again in the future. Great job!!!! More

nursing JC was outstanding on costumer service he helped me so much and made everything so smooth I would recommend him to everyone I know there was no pressu JC was outstanding on costumer service he helped me so much and made everything so smooth I would recommend him to everyone I know there was no pressure it was all about helping me and listening to what I needed and not just trying to sell me a car, It was an awesome experience thanks to him.!! More

Great Experience His service was exceptional. He is a great sales guy, no pressure no hassle. The level of professionalism is outstanding and I would definitely reco His service was exceptional. He is a great sales guy, no pressure no hassle. The level of professionalism is outstanding and I would definitely recommend JC to help anyone get a new car. More

Outstanding Service Dwayne Nurse took care of me today at Wesley Chapel Toyota. My husband and I are taking another pass almost a year from now and needed a car for a gre Dwayne Nurse took care of me today at Wesley Chapel Toyota. My husband and I are taking another pass almost a year from now and needed a car for a great price & he was able to get us that and much more!!! I really appreciate the commitment to his job as well as customer satisfaction. I would recommend anyone to meet with Dwayne Nurse if your in the market for a vehicle. More

AMAZING EXPERIENCE The experience I have when purchasing my vehicle in the Wesley Chapel Toyota makes me take the time to write this review, my very first review about a The experience I have when purchasing my vehicle in the Wesley Chapel Toyota makes me take the time to write this review, my very first review about anything. In July 2014, my father needed a new truck. I went with him to about 8 different dealerships in the Tampa area, and had no luck finding a dealership that understood the situations and was willing to find a solution and get my dad the truck he wanted. Finally, we decided to stop by in the Wesley Chapel Toyota dealership where we were greeted by Vincent "Vince" Haley. We immediately could feel that were getting HELPED in the process to buy a car instead of being SOLD a car. He was very polite, not pushy, and understanding of the situation. Vince helped us for get my dad the truck he wanted. Today (September) I decided I wanted a new car. Without thinking about the great experience we had with Vince, I started to shop in other dealers... worst idea.... HORRIBLE experience. they were the "classic" car sells person. Pushy, not very helpful, and always trying to make you believe you had no idea about how the process of buying a car works. Finally, I called Vince on a Friday telling him I was in the market to get a new car, but I did not have ANY idea what car to get. I got to the dealership at about 3pm. He was there waiting for me. Asked me all questions, took me to test drive 4 difference vehicles. The one that caught my attention the most was a Camry 2014 SE. Nice vehicle. I stayed in the dealership until about 9 pm. Saturday I showed up at the dealership at about 2 pm to tell Vince I was not 100% into the car. that I wanted to see more options. He had no problem with that whatsoever. He showed me a 2014 Camry XLE and 2 Honda Pilots. Drove them all. after I drove those, I was still not 100% into any of those, YET Vince did not have a problem to keep HELPING me to find " that car" as he described. FINALLY at about 7 pm he showed me a 2014 Toyota 4Runner SR5. as soon as I got in the car, I said, "THIS IS THE ONE VINCE!!" he was as happy as I was. Drive it, loved it and started to negotiate. I was trading in my 2007 Honda Civic eith 160k miles. they offered me $5500 for it!!!! and dropped about 2k off the 4Runner, but it was still over my payment range, Vince did nothing but helping me to get the deal I wanted. Mr John De Loach came to help. I stayed there until almost 11pm. Vincent was there, helping once again. went home that night without the car because we could not reach an agreement. Sunday morning, I went again, I offer $1000 down Payment and they gave me extra money for my Honda!! ended up getting the best deal possible I think. The experience I had is something I wanted to share because I don't think there is ANY other dealer that will; treat you as awesome as the Wesley Chapel Toyota, and specially, Mr, Vincent Haley. More

It was great! A meant to be experience! Terry was a great sales guy (as well as everyone that I interacted with). He sold with service like I do my customers. The best experience! They were Terry was a great sales guy (as well as everyone that I interacted with). He sold with service like I do my customers. The best experience! They were patient and friendly! I love my new car!!! More

Very Helpful! Was in recently for an oil change. Service Advisor, Jose Gesmondi, very helpful with an AC question I had. Great customer service! Very pleasant an Was in recently for an oil change. Service Advisor, Jose Gesmondi, very helpful with an AC question I had. Great customer service! Very pleasant and professional. More