Wesley Chapel Toyota

Excellent service from Don Sherwood and thank you to Margaret Gonzalez for helping me set up an apt Margaret Gonzalez for helping me set up an apt More

The sales man was super good understand my situation and the credit manager was also very understanding my concern with my petition of repair. the credit manager was also very understanding my concern with my petition of repair. More

Our salesperson Nathaniel was very personable, polite, and also very knowledgeable about the Rav4. Everyone we came in contact with was very pleasant. Pleased to do business with your dealership. and also very knowledgeable about the Rav4. Everyone we came in contact with was very pleasant. Pleased to do business with your dealership. More

Great service, it exceeded my expectations. Marcelino worked with me until I got what I was looking for and it worked out perfectly. worked with me until I got what I was looking for and it worked out perfectly. More

Everyone was welcoming, clean, attentive to their customers, polite, and helpful. As a first time buyer and car owner I really enjoyed my experience there all thanks to Kelsey Nash. Made me feel com customers, polite, and helpful. As a first time buyer and car owner I really enjoyed my experience there all thanks to Kelsey Nash. Made me feel comfortable. More

This is my 4th lease through this store. They always try hard to make a deal hard to make a deal More

My process was super smooth! I went in not expecting much because i knew right off the bat that my credit was bad. Alexandra, Scott, and Victoria all went above and beyond to make it happen. because i knew right off the bat that my credit was bad. Alexandra, Scott, and Victoria all went above and beyond to make it happen. More

Very efficient well run dealership, my thanks to the staff, I would recommend them to my friends. staff, I would recommend them to my friends. More

Worst customer experience, they got so upset that I was not willing to pay for extra certification inspections. That once I said no thank you it went from “yes sir” and “I will put all your files of your p not willing to pay for extra certification inspections. That once I said no thank you it went from “yes sir” and “I will put all your files of your purchase on a thumb drive so everything is squared away” and hand shakes and appreciation. The second I politely said “no thank you” on the $4700 in extra after purchase plans and the $1499 certified plus inspection and the added taxes. Gap Insurance, lifetime oil changes, 7yr/125k mile warranty, pera guard, tire repair and roadside assistance. After I continued to say “no thank you” the finance manager said sign here and here and I’ll email your docs when I get a chance. No hand shake, salesman just handed me my keys and said bye once he heard I wasn’t getting anything extra. I have had 7 Toyota’s and I have never been treated like just a dollar sign like I did during this entire experience. I will never buy from there again, or get my services done at your establishment. More

I suspect the service department might be fine if you are not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community not a senior citizen female with white hair. Our time is valuable and we need to be able to depend on our car. Many of us are out in the community helping others. This is the second time I have felt disrespected. I guess I need to find some place to get my car seri. More