Wesley Chapel Toyota

Gina is mean. They screwed up what they were supossed to do, and she cops an attitude with me. Your guys lost the paperwork, not me. I mean she gets pissed at me because her guys lost my notes. She interupt do, and she cops an attitude with me. Your guys lost the paperwork, not me. I mean she gets pissed at me because her guys lost my notes. She interupted me several times, Then when she calls me back she says her peace and hangs up on me.I'll keep going there because they are changing my oil for free and its closest to home. But I will not deal with that xxxxx again. Also I am going to purchase a new intake for my scion, But not from wesley chapel toyota. That's 475 bucks they aint getting from me. Thanks for making me go out of my way Gina. The dealership obviously doesn't care that she pissed me off, or I would of heard back from them. Mark More

I love the detailed attention I received ,Ray's dedication to finding my new car made me feel important and not just another sale.I really enjoyed my experience and would recommend my friends to pu dedication to finding my new car made me feel important and not just another sale.I really enjoyed my experience and would recommend my friends to purchase there car here. More

Me and my wife were looking for a new car with modest mileage and we visited Wesley Chapel Toyota for this. Here we met the sales person Ray. He was very helpful and walked us through various different o mileage and we visited Wesley Chapel Toyota for this. Here we met the sales person Ray. He was very helpful and walked us through various different options. He also let us test drive the new Highlander and Sienna and patiently explained all the new features. Overall I had a great experience with this dealership and looking forward to visit this place soon again to buy my new car. Thanks and keep up the good service!! More

John was a true professional. My experience was fast and I will be back for my next car purchase. Exceptional service and painless. Wesley Chapel Toyota is a class act. I will be back for my next car purchase. Exceptional service and painless. Wesley Chapel Toyota is a class act. More

Jack was professional and took very good care of us. He made us feel confident in our purchase. We did not feel pressured or like we were being jerked around. I would recommend asking for Jack at WC Toyota made us feel confident in our purchase. We did not feel pressured or like we were being jerked around. I would recommend asking for Jack at WC Toyota! More

John Deloach was awesome in providing us great service, answering all our questions, and generally providing exceptional customer service with respect to us and our kids!! Even though we came in close to answering all our questions, and generally providing exceptional customer service with respect to us and our kids!! Even though we came in close to the end of his work day, he stayed on to make sure we were happy with the deal, and we were! It's not often you find a great dealership, let alone a great salesman. You will find both with John and Wesley Chapel Toyota-Honda! Give them a try, you won't be disappointed! More

The entire process was professional, painless and high quality. People were friendly but not disingenuously so as we see at so many other dealers. We were greeted at the door and immediately put in touc quality. People were friendly but not disingenuously so as we see at so many other dealers. We were greeted at the door and immediately put in touch with Christopher and John. Received a good overview of the car by knowledgeable folks. Kathy came out later to introduce herself as the customer service manager. Truck was ready to roll and looked great. Really like that the car pick-up area is indoors so we were not sitting out in the heat. Never felt rushed or pressured. Would definitely work with them again even though they are 45 miles from my home. More

This was the second time we bought a scion xb at this dealer ship. Both times we received excellent service. However I think the coffee experience would be better if you had real half & half creamers in dealer ship. Both times we received excellent service. However I think the coffee experience would be better if you had real half & half creamers instead of the powder kind. Also we had the wheels upgraded, and whoever put them on did not check the tire pressure. One tire had 20 lbs, Another had 35, another 40 and one 42. We didn't notice till our drive home that the low tire pressure light was on. Not to worry though, as I have a very capable husband who took care of it. We want to thank Lynn & Bobby for taking time with us to connect our iPhones to the radio and teach us how to use the Bluetooth feature. They were both very patient with us. We will definitely be back in a few years for another new car. More

I would like to thank you for all you went through to get us a car. I will sincerely recommend Wesley Chapel Toyota to anyone looking for a vehicle. Thanks for adding us to your family! Sincerely; Deanann S us a car. I will sincerely recommend Wesley Chapel Toyota to anyone looking for a vehicle. Thanks for adding us to your family! Sincerely; Deanann Stevens More

We would like to thank Eric and PJ for all the wonderful help they gave me in looking at and purchasing our 2012 Explorer. These guys went way above for us. I saw this vehicle on line only because the finan help they gave me in looking at and purchasing our 2012 Explorer. These guys went way above for us. I saw this vehicle on line only because the finance company I was using sent me a picture of this Explorer and suggested that I contact them. I sent them an E-mail on Saturday evening and Eric called me on Sunday afternoon. I explained to him that my husband drove a truck and would only be in Florida for two days and would not be able to stop and look at it. Eric made a video of the Explorer and sent to my husband. I called Eric on Monday afternoon and told him Rick liked it and to see what they could do about helping us get it. Pj stepped up got us a better deal the the original financing company did and my husdand said to go get it. Here is when these two guys amazed me. The closest Rick would be able to get to us to sign all the paperwork was 135 miles away from Wesley Chapel and he was on a tight time schedule and would only have a short stopping time. Pj rushed to get all the paperwork done and Eric made the trip with me to so Rick could get everthing signed.I didnt think it could be done. But Eric and PJ understood the situation and went out of their way to make this happen for us. I would and I am telling everyone how much Wesley Chapel Toyota impressed me and if they are looking for a car to give these guys a try. We live 150 miles away from Wesley Chapel. Never saw the Explorer except on-line until the day I drove it home. But Eric and PJ took the time to check their e-mails listen to voice messages and and answere phone calls to make sure we got this Explorer and at a better deal then we ever expected. Great job Eric and Pj and thank you very much! Ricky and Pat Stevenson More