Wesley Chapel Toyota

I bought a Toyota Rav4 with this dealership. I am very satisfied about the service and the overall doing business with this dealership. I would recommend this dealership to everyone!!! satisfied about the service and the overall doing business with this dealership. I would recommend this dealership to everyone!!! More

Ray Dellaero is highly personable, knowledgeable regarding technical aspects of vehicles, excellent listener and always followed-up on everything, matching me to my specific vehicle needs. Ray took regarding technical aspects of vehicles, excellent listener and always followed-up on everything, matching me to my specific vehicle needs. Ray took his time to answer my many questions and suggested a test drive to assure the vehicle was going to meet my needs. Ray assisted me from the moment I walked on the lot, introducing himself and making me feel welcome. He provided not only a full tour of the entire dealership (including the service center, awards showcase, community support and customer services) and test drives of the Toyota; but also the neck-in-neck competitors. I was able to make the best choice for me with his assistance in physically comparing the Honda CRV to the RAV4 in a side-by-side comparison. Much better than if I would have had to go on my own - for me anyway. It is clear that Ray maintains a collegial relationship with the prime competitor - which shows honesty and integrity. It would have otherwise taking me multiple trips and time to compare the two vehicles and would not have been directly comparing. Ray is not only an effective sales person, he is an efficient one. Ray cared about me as a person and respected my communication wishes. Ray was never pushy and did his best to assure that if Toyota had a vehicle to match my needs, which Wesley Chapel Toyota did, that it would be available to me. Ray not only explained the differences and many details of different models before the sale, but afterward. Ray was able to readily sync up my I-phone for me to the Blue Tooth feature after the sale -- which probably would have taken me a lot more time. He assured that I knew all the vehicle features and demonstrated them to me and allowing me the opportunity to experience first-hand. Ray assured that my vehicle was appropriately prepped and detailed before heading out the door and gave me time to make my decisions. Ray introduced me to his colleagues and sales associates and was ALWAYS friendly, enthusiastic and greeted me with a smile. I witness Ray treat all others the same, from different socioeconomic classes. Both Tyler and Jose were helpful too in clarifying a few questions and Kagan certainly made negotiation the crucial conversation it should be with a genuinely kind nature. Albert did an excellent job of explaining the various opportunities for extended warranties and responded to my plethora of inquiries in multiple ways. Both Albert and Ray interjected appropriate senses of humor in the process too. I also appreciated Albert's automotive knowledge, from his prior sales work and personal interests, and fiscal expertise in which he ran numbers for me a few different ways. Albert was also very understanding and patient for a late night transaction time frame. I have a strong sense that the staff of Wesley Chapel Toyota works well as a team and are kind to each other too - a welcome difference from other dealers - believe me! Steve Connetti also always had a smile on his face, shook my end on each of my visits and I felt like he was the "Uncle" that could step in to assist if Ray was not available. I cannot thank all of you enough for making my car buying experience a pleasantly memorable one. Ray exudes enthusiasm and knowledge and that alone brought me back -- but his follow-up even on his day off and his patiently reaching out to me assured me that this was likely the place I would want to buy a vehicle. I now look forward to my future service visits and so glad that your dealership is in my neighborhood. My sister has always been satisfied with her Camry and when upgrading in the future, will now consider Wesley Chapel Toyota and certainly my USF colleagues will "hear" about you all. Keep up the great works and caring for your customers and community. More

This car buying experience was by far the best my husband have ever had. My husband was very skeptical but when we got up there and met with John he said and did everything he said over the phone. We r fro have ever had. My husband was very skeptical but when we got up there and met with John he said and did everything he said over the phone. We r from naples about 2 1/2hours away so the deal was pretty much made over the phone. John is very patient and he found me just the right van I was looking for. I would buy fro there again and have already told friends and family. We finally left a car dealership in a good mood and very satisfied! All the staff we met were wonderful! Thank you!! More

This was the second vehicle that I purchased from this dealership, and Brice M. Both experiences were the best that I have ever had at a dealership. Brice M. and Albert White were very helpful and friendl dealership, and Brice M. Both experiences were the best that I have ever had at a dealership. Brice M. and Albert White were very helpful and friendly during the process of purchasing our 2007 Toyota Highlander. Thanks More

I purchased my 2011 Toyota HIGHLANDER from Wesley Chapel and I must admit Ray Dellaero did a fine job with showing us all the features of the new Car. Ray and the rest of the Toyota dealership staff were v and I must admit Ray Dellaero did a fine job with showing us all the features of the new Car. Ray and the rest of the Toyota dealership staff were very helpful and professional and create good experience with our purchase. More

Bill and Matt made all the difference when it came to us buying are new vehicle. It's nice to go to a dealer and be treated with respect and person. Instead of just another sale. Wesley chapel is the place buying are new vehicle. It's nice to go to a dealer and be treated with respect and person. Instead of just another sale. Wesley chapel is the place to buy. More

My mom had been thinking about getting a new car for awhile so I decided to help her out by completing an Autotrader Trade-In inquiry and trying to set up a deal ahead of her going in so that the proces awhile so I decided to help her out by completing an Autotrader Trade-In inquiry and trying to set up a deal ahead of her going in so that the process would be as simple as possible. Needless to say, I was contacted by 20 or so dealerships and had a lot of options. I ended up at Wesley Chapel Toyota because John Weicherding seemed genuinely interested in helping us to get the best deal possible. I told him our budget restrictions, and he was more than willing to work within a specific range--no games, no getting pushed toward other vehicles. We never felt pressured to buy; Wesley Chapel Toyota is kind of like a family. It's a unique buying experience, and from the looks of it, an equally unique service experience. We can't wait to bring the new RAV4 back for service. You've got to ask for the full tour! After getting the deal worked up, it was finally time to talk to "the finance guy", which my mom usually dreads. Ryan Aquino was awesome! Very funny, personable man and made the mundane paperwork easy to understand, quick and painless. We will definitely be returning to Wesley Chapel Toyota in the future, and if you're in the market for a vehicle, I highly recommend them. More

I was having a problem with my Camry. I went to my local shop and they couldn’t figure out what was wrong. I went down to the dealer, Wesley Chapel. They got my car in right away, no wait. After about an ho shop and they couldn’t figure out what was wrong. I went down to the dealer, Wesley Chapel. They got my car in right away, no wait. After about an hour which is very reasonable in my eyes, they came to tell me I had a loose connection. I asked how much was the bill and it was covered under warranty. I didn’t even know my car was still under warranty. If not for Wesley Chapel Toyota I would still be lost. They did AMAZING WORK!!! More

I purchased my 2008 Scion from Wesley Chapel and I must admit. I am very pleased with there service department. Yanell Frias is a professoinal in her work and she has a great understanding and patients w admit. I am very pleased with there service department. Yanell Frias is a professoinal in her work and she has a great understanding and patients with the customers. when I make an appoitment to bring in my cars I always wait to see her. If all the staff where like her, Wesley Chapel would be always the number one in service in Tampa. More

The customer service my family and I received were outstanding. I came to Toyota to just look at some cars; however, 2 hours later I drove off in my 2008 Toyota Yaris. It was a blessing to me and my 1 outstanding. I came to Toyota to just look at some cars; however, 2 hours later I drove off in my 2008 Toyota Yaris. It was a blessing to me and my 16 year old daughter is estatic about it. Thank you PJ and Ryan for making my car buying experience exceptional! P.S. My daughter loved the idea of the complimentary manicure! Thank you, J. Parker-Brown More