Wesley Chapel Toyota

Horrible place of business. Waited over half an hour in the sun with an infant for car service. I made an appointment and was told to wait for an employee not even near by to help me while many others were the sun with an infant for car service. I made an appointment and was told to wait for an employee not even near by to help me while many others were helped. Charged for many oil changes to be told now we had free oil change credits that would expire at the end of the year. Told we could get a free car key after purchase. Then later to be told they can’t remember what they said before. Zero respect or resolution for negative experiences. Spoke with many managers who could careless about fixing anything! More

Excellent they do very good job I like Wesley chapel Toyota the make me happy thank you Mark you help me buy a nice car Toyota the make me happy thank you Mark you help me buy a nice car More

Ness Hogarth was our professional salesperson. When other salespersons tried to sell us a vehicle we didn't want, Ness did not. He found the exact vehicle we were looking for and he made the buying exp other salespersons tried to sell us a vehicle we didn't want, Ness did not. He found the exact vehicle we were looking for and he made the buying experience pleasurable. Thanks Ness. More

Thank you Bre Snyder for helping me with my purchase of a Camry XSE. Did the deal remotely, very quick and easy. Bre was very knowledgeable and helped me find the right car for me! Camry XSE. Did the deal remotely, very quick and easy. Bre was very knowledgeable and helped me find the right car for me! More

We purchased a used Toyota Corolla for our son. Aaron Jandro was our salesperson. He was very knowledgeable and answered all of our questions. We originally went in to see a different car, but found the Jandro was our salesperson. He was very knowledgeable and answered all of our questions. We originally went in to see a different car, but found the Carolla based on Aarons recommendations. Important to note that the Carolla was in our budget and not an attempt to up sell us. Just a good salesperson who was listening to our needs. Very refreshing experience. I normally hate shopping for cars, but Aaron and Wesley Chapel Toyota made this a smooth enjoyable ( as buying a car goes) transaction. More

Thank you to all the staff at Toyota for going up and above to help make my purchase of a new car successful. A special Thank you to Mark Finker for being a great sales representative. above to help make my purchase of a new car successful. A special Thank you to Mark Finker for being a great sales representative. More

BUYER BEWAREWe bought a Jeep Wrangler from them a week BUYER BEWARE We bought a Jeep Wrangler from them a week ago. Overall a very poor experience. Price on our trade in was good. Price for the Jeep was t BUYER BEWARE We bought a Jeep Wrangler from them a week ago. Overall a very poor experience. Price on our trade in was good. Price for the Jeep was too high, but that's on me. If you buy a used car make sure you look at all details of what extra your car has. They tell you in writing the car comes with electric door locks - that's a lie!! They tell you in writing that you get one year free service with SiriusXM not true only 3 months. They say we will call you on Monday(bought on a Friday 10-9-20) to make arrangement's to get the car back in for some paint service touch ups and they never call us? My wife and I email them with questions and they never respond? My wife was nice enough to bring in an extra key from our trade in and complains about all of the above, yet no one gets back with us. John Stonesifer seems nice enough, but has poor customer service and so does everyone we have dealt with at Wesley Chapel. Again BUYER BEWARE!! More

Awesome customer service from start to finish from Chris Joseph! Called about a used 4Runner and Chris got me a great deal on a new 2021 4Runner. Chris Joseph is honest and dependable! He answered my numero Joseph! Called about a used 4Runner and Chris got me a great deal on a new 2021 4Runner. Chris Joseph is honest and dependable! He answered my numerous calls, texts and emails and was so helpful every step of the way! We live 2 hours away and it was worth the drive! More

Everyone on the team from the salesman all the way up through the chain to the finance department were professionals and very willing to help get me in the car I wanted! Above and beyond! An excellent ex through the chain to the finance department were professionals and very willing to help get me in the car I wanted! Above and beyond! An excellent experience! THANK YOU each and everyone of you! More

I can't say enough about Caroline Briggs and her amazing attention to Great Customer Satisfaction. Caroline and Wesley Chapel Toyota were worth the drive! attention to Great Customer Satisfaction. Caroline and Wesley Chapel Toyota were worth the drive! More