Wesley Chapel Toyota

Caroline is stellar! I could not have been happier with my interactions with Caroline in purchasing my pre-owned car. SHE LISTENED! She did not do a hard sell, and she k I could not have been happier with my interactions with Caroline in purchasing my pre-owned car. SHE LISTENED! She did not do a hard sell, and she knew I wasn't happy with the car I originally came to see. Because she listened, she was able to find me a much nicer car for just a little more money. She took time with us and helped me program my phone, and explained all the new electronics in our car. WC Toyota should be happy to have such outstanding sales personnel as Caroline! More

I love this dealership! From the minute I walked in for a test drive I was treated fairly and respected. This group is knowledgeable about the car business. It’s was a wond From the minute I walked in for a test drive I was treated fairly and respected. This group is knowledgeable about the car business. It’s was a wonderful experience! More

victoria went over above and beyond Our sales person Victoria went over above and beyond to give us a great buying experience. Thank You Victoria, everything she said that would happen Our sales person Victoria went over above and beyond to give us a great buying experience. Thank You Victoria, everything she said that would happened, my hat goes off to Victoria More

Easy to Buy The sales representatives and managers were very helpful and clear. The facility was nice and clean and everything was well explained. Would go again The sales representatives and managers were very helpful and clear. The facility was nice and clean and everything was well explained. Would go again to purchase. More

New 2019 4Runner I was a little disappointed when on my first visit we couldn't agree on price and possible short term financing. My main concern was the value of my I was a little disappointed when on my first visit we couldn't agree on price and possible short term financing. My main concern was the value of my trade in, a 2017 GMC Terrain. I had difficulty believing it had lost over 50% of the price I paid for it in less than a year. I left your dealership to do some research of my own. I discovered the trade in allowance you were offering wasn't to far from the trade in value I found online. Your sales person, Issac Memman worked very hard to get the numbers where I was comfortable with them. I returned after Issac sent me some new information via email. I was impressed with Issac and others. I've always driven General Motors vehicles, but I think you now have a Toyota 4runner fan. I look forward to servicing my Toyota at your dealership. I won't be shopping for another vehicle any time soon. More

The most stress free vehicle purchase I’ve ever experienced. I will recommend Jack and Matt to anyone looking to buy a new or used vehicle! Very professional and both went the extra mile to keep my 5 year old en I will recommend Jack and Matt to anyone looking to buy a new or used vehicle! Very professional and both went the extra mile to keep my 5 year old entertained. More

Toyota buying experience Overall, great service however, I was disappointed to find my trade in vehicle for sale at the dealership for $21999 discounted to $18k when all you g Overall, great service however, I was disappointed to find my trade in vehicle for sale at the dealership for $21999 discounted to $18k when all you gave me for my trade was $14.5K. You could have given me more for my vehicle as you fully intended to sell if for a lot more. You all just did not want to lose any more money. Guess what, you will never lose money so rather than always thinking of the bottom line, think of the customer. I don’t care what dealers are willing to pay for my used car so don’t sell me that stuff. All you care about is what the customer will pay for the vehicle so that is why you marked it how you did knowing that you were going to make a profit. Whether or not you made a $500 profit on the car or more, you are never going to lose money on the sale of a new car or on the trade in of the used car. Bottom line is just be fair to the customer. I used to be in the car business so I know how it works. Marcelino was great and this is not a reflection on him. I will consider buying another vehicle from your dealership but you should be a lot more fair with your trade in values and discounts on cars. More

Thank you Great help , they made sure I was able to get my car and more. Thank you to these men Dayan Rodriguez, Jeff Lanthom & Joe Cirillo ! Great help , they made sure I was able to get my car and more. Thank you to these men Dayan Rodriguez, Jeff Lanthom & Joe Cirillo ! More

New car Michael Abraham was great to work with. He was extremely helpful, friendly, and courteous throughout the entire experience. I’d definitely recommend h Michael Abraham was great to work with. He was extremely helpful, friendly, and courteous throughout the entire experience. I’d definitely recommend him to friends & family. More

AMAZING EVERY ONE IS SUPER NICE AND HELPFUL, ISSAC MAMMEN WAS FRIENDLY AND KNOWLEDGEABLE,, HE HELPED ME FOR ENTIRE PROCESS OF PURCHASE, HE DONE AN AMAZING WOR EVERY ONE IS SUPER NICE AND HELPFUL, ISSAC MAMMEN WAS FRIENDLY AND KNOWLEDGEABLE,, HE HELPED ME FOR ENTIRE PROCESS OF PURCHASE, HE DONE AN AMAZING WORK More