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West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

5.0
633 Reviews

535 Main Street

East Aurora, NY

14052

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Showing 633 reviews

October 03, 2023

Great dealer and our salesman Dave Radder was the best. We love our new Buick Envista Avenue. Will buy from them again More

by gcbookmiller
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dave Radder, West Herr, Daniel Dodge
September 19, 2023

Jim Ball from West Herr worked very hard with us to find the car we needed and wanted. He set up many appointments for us to test drive different cars within the West Herr group. He went above and beyond More

by albiba144
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jim Ball, Gregory Janca and Fadi Ghahar, West Herr
September 18, 2023

Don Graham has been our go to and never disappoints. We had the car delivered and the guy who came out was excellent..took us through the car and answered our questions. A good right hand man. More

by Jimandmere
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Graham
September 11, 2023

Nick and sophie found the exact car I wanted love it bought it and will spread the word to all who will listen More

by Sharyl
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Recommend Dealer
Yes
Employees Worked With
Nick and sophie, West Herr, Daniel Dodge
July 21, 2023

Very pleased with the service staff very friendly was in and out in an hour More

by Gary
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan, West Herr, Daniel Dodge
July 18, 2023

Very customer oriented dealership always looking out to go above and beyond to do the best for you thank you so much and my sales guy Dave Radder such a great guy thanks again for everything you done for m More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dave Radder sales, West Herr, Daniel Dodge
July 02, 2023

Unsurpassed Desiree couldn’t have more patient & kind helping me with every especially the tech stuff More

by Jrcrosby
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dean lucas
Jul 02, 2023 -

Jrcrosby responded

The best experience ive ever had

June 01, 2023

The service dept was very accommodating when scheduling the appointment. They were professional, courteous and got me in and out quickly and most importantly, the work was done right and priced reasonably. More

by Jtdorchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, West Herr, Daniel Dodge
April 04, 2023

Great service loyal to customers I would recommend them to people would go there again More

by Chubblebubbletubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
March 24, 2023

I have dealt with Lisa J. over the past 12+ years. She is a knowledgeable salesperson who goes out of her way to make sure the customer gets the very best deal and is 100% sa More

by Kathleen.gallagher1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
West Herr