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West Herr Chevrolet of Rochester

Rochester, NY

4.4
24 Reviews
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3850 West Henrietta Road

Rochester, NY

14623

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Showing 24 reviews

February 02, 2023

Gene was very helpful in helping me find a car! Would definitely recommend West Herr to family and friends More

by adam.baron11
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene
January 28, 2023

Salesman John Nichols was very helpful, professional , knowledgeable and wanted to make sure all our questions were answered. Would buy from him again. Very satisfied. More

by Johnf
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nichols
January 28, 2023

Rochester did my paperwork I picked up my vehicle from East Syracuse Chevrolet in Syracuse NY Rich La doucer from East Syracuse Chevy was spectacular he went above and beyond to make my experience a posi More

by Lynneferraro477
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ladoucer East Syracuse and Thomas Griffin from Rochester
January 18, 2023

Excellent service! Very nice waiting area with beverages! I liked the detailed report I received on the work that was performed and the current status of the car`s syst More

by jelam54
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
January 13, 2023

We recently found ourselves in the position of having to buy a car. Our least favorite purchase !!! We walked into WestHerr Chevrolet and were greeted by Jason Kohlmeier. He did an outstanding job of More

by Deblloyd16
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kohlmeier, Thomas Griffith
January 06, 2023

I never have to worry about being overcharged for their services, because they are a dealership instead of a garage. I was offered a ride to pick up my car when it was done, by Alex, who was in charge of More

by grego.maria7
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
December 31, 2022

Hunter LaFountain and the managers were great to work with. I highly recommend the team. More

by Fiperk
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter LaFountain
December 30, 2022

Austin treated us very well. our daughter Sally Bittner recommended Austin to us. He was kind and knowledgeable, we couldn't have been happier. We have another daughter that pur More

by George
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin and his assistant also the person who took care of loan.
December 28, 2022

Everyone there are so nice they take very good care of customers. Alex and Tom and Mike in service are the best. Not sure if the name of the young man that checked me in for my car service but he was very More

by Mjhayes
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name of young man in service
Dec 29, 2022 -

West Herr Chevrolet of Rochester responded

We are so glad to hear that! Thank you so much 😊

Dec 30, 2022 -

Mjhayes responded

You are so welcome!!

December 27, 2022

I had great customer service and they finished my car as fast as they can More

by abdiazizmahad574
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 29, 2022 -

West Herr Chevrolet of Rochester responded

Thank you so much! We are so glad to hear that!😊

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