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West Herr Chevrolet of Rochester

Rochester, NY

4.8
141 Reviews

3850 West Henrietta Road

Rochester, NY

14623

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Showing 141 reviews

February 27, 2026

Justin in the service department was phenomenal to deal with. Unfortunately had a few issues with other dealerships servicing my gmc sierra but Justin was super professional, provided accurate time estimat More

by Gmcsierr1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 14, 2026

This is are second vehicle with West Herr and with Micheal and been very pleased with service and him. Very Happh with are new EHICLE..THANKS More

by aful1031
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Tyson and his sidekick Noah.
January 09, 2026

I loved our sales rep she made buying a SUV non stressful every one helping was very pleasant More

by bbelknap2@rochester.rr.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayda Miller
January 01, 2026

Fantastic, easy, streamlined, stress free process. Highly recommend to see Mike Tyson and the West Herr Chevrolet of Rochester team! More

by HYATTJUSTINJ95
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Tyson, Justin Bailey, Olivia Picciano
December 25, 2025

What a great buying experience at west herr Chevrolet. I truly had a perfectly smooth transaction from start to finish. The entire staff was very friendly and helped with all my expectations. I wouldn't h More

by johnrivaldo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Dettore , Christopher, Olivia
December 11, 2025

Took very good care of us. Was friendly and listened to what we wanted and price range More

by Twinkletoes8005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard
December 06, 2025

Very professional service, Mike was great. We did not purchase our 2024 Traverse High Country vehicle from them but was in need of warranty work. It was a holiday week and Mike did his best to More

by Pabarefoot21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 03, 2025

The service I needed was done on time and at a reasonable price. The service reps were friendly and professional. More

by Customer from Buffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, and another whose name I don't recall
November 25, 2025

Casey and the team worked with me to make a deal that worked for both of us More

by Royspringwater2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey brown Alex graffen
November 19, 2025

Everyone involved with the purchase of my vehicle was very professional and friendly. They were also very knowledgeable about the car, warranties, etc. I was very pleased with the entire experience. More

by Tony Collini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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