West Herr Chevrolet of Rochester

It was very much appreciated the dealer Jason was the best to communicate with very polite and positive in every way smiles all the time and works with profession Thank you Jason…. best to communicate with very polite and positive in every way smiles all the time and works with profession Thank you Jason…. More

I just wanted to thank the team at West Herr for taking care of the recent issue I had with my Infiniti QX80 so promptly and professionally! Rob Scherzi in sales and Michael Salvator in service were a ple care of the recent issue I had with my Infiniti QX80 so promptly and professionally! Rob Scherzi in sales and Michael Salvator in service were a pleasure to work with and I couldn’t be happier with how they handled my dilemma (bad wheel hub). Communication was outstanding, delivery was on-time and, most importantly, without hassle. This isn’t the first time I’ve purchased a vehicle from West Herr and it won’t be the last. Please congratulate Rob and Mike on a job well done! I’m a happy customer and I’ll be sure to tell everyone about the favorable experiences I’ve had at your dealership 😊 More

The West Herr dealerships do absolutely nothing for the costomer. They promise to get you information but never follow throungh. When you call them out they have excuse after excuse. Even when I went to t costomer. They promise to get you information but never follow throungh. When you call them out they have excuse after excuse. Even when I went to the Director of Sales Operations nothing changed. Promised they would help but after nine days never heard a word. This is after ordering a vehicle in May and issue after issue and lie fter lie. Worst experience ever. Buyer beware!! More

It felt like a very long time for an inspection. Do you under stand this? Do you under stand this? More

Alex Stone was very helpful and friendly. It was a pleasure working with him and receiving all my rewards and discounts. It was a pleasure working with him and receiving all my rewards and discounts. More

Very efficient and service employee, Michael, was very thorough, explaining options and alternatives, as well as estimated cost. thorough, explaining options and alternatives, as well as estimated cost. More

Jerry Nash one of the most fantastic Employees of West Herr automotive dealer . He makes sure your vehicle is serviced and excellent to drive. Herr automotive dealer . He makes sure your vehicle is serviced and excellent to drive. More

Having leased a Chevy Trax for three years, I went to West Herr, formerly O'Connor Chevrolet, to lease another vehicle. I decided to purchase the Trax after talking with both Trinity and Alex. I'm sure West Herr, formerly O'Connor Chevrolet, to lease another vehicle. I decided to purchase the Trax after talking with both Trinity and Alex. I'm sure that I made the right decision and I am looking forward to many happy years with this Trax. I want to thank Trinity and Alex for their assistance. Both were extremely helpful and encouraging. Thank you again, Trinity and Alex from Carole Day More

The service dept. is the main reason for going to the dealership....I am not looking for a vehicle right now...so thank you is the main reason for going to the dealership....I am not looking for a vehicle right now...so thank you More