West Herr Chevrolet of Rochester

We NEVER write company reviews but felt this one was a must! Yesterday we stopped into the dealership on a whim. After looking around the lot we went into the showroom and were immediately greeted by Cono must! Yesterday we stopped into the dealership on a whim. After looking around the lot we went into the showroom and were immediately greeted by Conor Holmes (salesperson). Conor was extraordinarily attentive to want we wanted (and didn't want) and retained everything we said (he even remembered EXACTLY how we each liked our coffee when we went back that afternoon to pick up our new truck). Then on to Austin Kelly, Finance Manager. Again the epitome of professionalism! Not once did either of these men try to hard sell or "bait and switch" on anything which was SO refreshing after buying MANY vehicles from many different dealerships. Austin even dealt with a small glitch we had with ease and no angst to us. We CANNOT recommend this dealership and their employees enough. It is extraordinarily refreshing to deal with a company that says something, keeps their word and goes above and beyond on EVERYTHING. Kudos to West Herr. Do what you need to to retain these two gentlemen. They are truly assets. We now have our "dealer for life" and will continuously refer! Thanks for your great work and making this the most seamless vehicle buying experience we've ever had! More

Very pleased he went out his way to get me approved will recommend this dealer recommend this dealer More

I recently had the pleasure of working with Mayda on my car purchase, and I couldn’t have asked for a better experience. From start to finish, she was incredibly thorough, making sure every detail was cove car purchase, and I couldn’t have asked for a better experience. From start to finish, she was incredibly thorough, making sure every detail was covered so that I could make the best decision. The first car I had in mind ended up being a no-go, but I truly appreciate the fact that they took the time to inspect it carefully rather than just pushing a sale. That level of honesty and diligence is rare. Thankfully, Mayda helped me find a second option, which turned out to be perfect! She made the process smooth, stress-free, and, most importantly, ensured I left feeling confident in my choice. I highly recommend working with her if you’re looking for someone who genuinely cares about getting you into the right car, not just any car. More

We drove 3. 5 hours to look at a vehicle. Casey, Austin and Olivia went above and beyond to make sure we were taken care of and able to leave with our new vehic 5 hours to look at a vehicle. Casey, Austin and Olivia went above and beyond to make sure we were taken care of and able to leave with our new vehicle. We will definitely be recommending the team at West Herr. More

My experience at West Herr dealership buying a new truck was excellent. There was no pressure from the salesman and everybody was very helpful and I ended up getting exactly what I wanted and a very reasona was excellent. There was no pressure from the salesman and everybody was very helpful and I ended up getting exactly what I wanted and a very reasonable price. More

This was one of the Greatest dealers I have dealt with. michael Tyson the gentleman who worked with was super Fantastic. I would recommend him with 5 stars plus!! Every one else who helped me were also gre michael Tyson the gentleman who worked with was super Fantastic. I would recommend him with 5 stars plus!! Every one else who helped me were also great . Justin and Melissa. Ty soo much everyone for my beautiful car!!! ❤️❤️ More

Our salesman Bill was absolutely amazing! The entire staff went above and beyond to make sure we were taken care of. The entire staff went above and beyond to make sure we were taken care of. More

Julianna was good to work with, she listened to what I wanted and things I did not want. I would recommend to others that Julianna and West Herr are a team you can work with. wanted and things I did not want. I would recommend to others that Julianna and West Herr are a team you can work with. More

Great experience! Casey was very professional and helpful. Olivia was very professional and helpful as well. Very satisfied customer! Thanks Casey was very professional and helpful. Olivia was very professional and helpful as well. Very satisfied customer! Thanks More

I had an awesome experience with Leonard miller at west herr. Thank you so much!! herr. Thank you so much!! More