West Herr Chevrolet of Rochester

Tom was and everyone else were great. Had to order my car and he kept me posted every week. Everything went very smoothly and I had my car in 2 months. Had to order my car and he kept me posted every week. Everything went very smoothly and I had my car in 2 months. More

Austin Kelly was very thorough and pleasant to work with. He is now my new sales guy! He is now my new sales guy! More

If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to leave a deposit to hold it, made me wait an hour to tell me they sold it!! More

Everyone was really awesome and helpful. I would definitely go through any of the West Herr dealerships again. I would definitely go through any of the West Herr dealerships again. More

Had a great experience with Jordan at West Herr Chevy. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. More

I am very disappointed in the communication and eagerness from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it from this dealership. My truck has been in West Herr’s possession for almost a week without even being looked at. I informed the employee I needed it back by a certain date and the date is coming up without any diagnosis. I purchased this vehicle 3 months ago and it has been back to the dealer twice. I utilized the opportunity to text about my service without responses 2x, the communication is less than impressive. More

Went Above and beyond in helping attain a new vehicle after an accident that left me without a vehicle. after an accident that left me without a vehicle. More

Great service and follow up. Friendly and helpful when you need expert advice. Will recommend to family and neighbors. Friendly and helpful when you need expert advice. Will recommend to family and neighbors. More

Clean , friendly , very knowledgeable about your vehicle, courteous , explain everything that's being performed and why courteous , explain everything that's being performed and why More