West Herr Chrysler Dodge Jeep Ram of Lockport

Buying a car is never an exciting prospect. Cost, choices and pushy salespeople make for uncomfortable expectations. That all changed when we encountered Gus Haddad. His mild demeanor put us Cost, choices and pushy salespeople make for uncomfortable expectations. That all changed when we encountered Gus Haddad. His mild demeanor put us at ease immediately. His knowledge of product and financing options helped us making crucial decisions. He walked us thru the difficult process of purchasing a vehicle with the assistance of the VA and overcame each hurdle. Wess Her management should be proud to have an associate like Gus. He his truly an outstanding asset the your dealership. More

In and out for my inspection video of them working on the car polite Brett is awesome car polite Brett is awesome More

So far the staff sales and finance have been very helpful bringing it back the next day is time consuming for me bringing it back the next day is time consuming for me More

Professional, there was a delay in the return time because of the parts supplier. Other than that excellent service. because of the parts supplier. Other than that excellent service. More

I have found them to very thorough. They try to always locate needed parts. Am satisfied with the work needed. They try to always locate needed parts. Am satisfied with the work needed. More

Had a great experience getting into my new Jeep lease. The whole process was transparent, and my sales associate and CSR were knowledgeable, professional, courteous and non-pressuring. I would highly r The whole process was transparent, and my sales associate and CSR were knowledgeable, professional, courteous and non-pressuring. I would highly recommend this dealership to friends and family. More

Huge shout out to Gus, Hussain and Tim. All of these gentlemen put me at ease and helped me with my anxiety and stress. I love my jeep and the whole experience All of these gentlemen put me at ease and helped me with my anxiety and stress. I love my jeep and the whole experience More

There is a reason way I just bought my 3rd Jeep from this dealership.. excellent customer service and outstanding communication. When you’re dealing with the salesman through the “closer” you get treated lik dealership.. excellent customer service and outstanding communication. When you’re dealing with the salesman through the “closer” you get treated like family. More

Lionel and Lucas were awesome and their helpful, friendly nature made the whole experience very enjoyable. They are both to be commended for making me feel comfortable on a nasty day. Happy New Year gentlem nature made the whole experience very enjoyable. They are both to be commended for making me feel comfortable on a nasty day. Happy New Year gentlemen. More

The staff was very friendly and attentive to my issues. They explained everything to me and my car was finished when promised They explained everything to me and my car was finished when promised More