West Herr Honda

Finance team is terrible I purchased a vehicle in November 2016 from Erik Brungard. He was really nice. I would highly recommend him to anyone. But I had a really bad experien I purchased a vehicle in November 2016 from Erik Brungard. He was really nice. I would highly recommend him to anyone. But I had a really bad experience with the finance team. Especially the finance manager Todd. I told them I did not want a warranty. But they continued to trying to convince me to buy it for more than an hour. Finally I ended up buying it, as they told me that I could cancel it at no charge within two months if I change my mind. Later, I consulted my friends and researched online, and I realized that it's not really necessary to have a warranty if I have a trustworthy vehicle. So I cancelled it within a month. I thought I will soon get back the refund of my down-payment for the warranty ($190). But to this date (May 5th, 2017), I've not got my money back. I contacted them several time in past 5-6 months, but they never get back to me. My finance manager was Todd. I have left him tens of voice and text messages, but I've not heard back from him even once. This is really unprofessional, and I would recommend everyone to stay away from the finance team. I wish I had said plain "NO" when they tried to sell me the warranty. More

New lease Outstanding experience! Came in looking for a pilot but ultimately decided to go with a sienna for more room. Norman contacted Toyota and got me jus Outstanding experience! Came in looking for a pilot but ultimately decided to go with a sienna for more room. Norman contacted Toyota and got me just what I wanted. Went the extra mile in a number of ways. Second car with Norman and more to come! More

Good experience I had a good experience with my car shopping at West Herr Honda. My salesman, Jim Regan was very easy to work with. He went above and beyond for me!! I had a good experience with my car shopping at West Herr Honda. My salesman, Jim Regan was very easy to work with. He went above and beyond for me!! I will definitely consider going back the next time I'm looking! Also Christian in financing was very helpful. More

Treated with honesty and fairness. Great Customer service. Our whole experience was great. Norman Daniels are salesman was very honset and upfront. He made our car buying experience easy. Todd Skinner was also Our whole experience was great. Norman Daniels are salesman was very honset and upfront. He made our car buying experience easy. Todd Skinner was also very helpful. More

Great Sales Service James did a great job of showing me the different vehicles that serviced my needs and expectations. In addition, he was very reliable and knowledgeab James did a great job of showing me the different vehicles that serviced my needs and expectations. In addition, he was very reliable and knowledgeable of the different features of the cars. I will definitely buy my next car from him. More

West herr Honda, great experience I just purchased a used 2013 Honda CRV from Erik E. Brungard at west herr Honda. I could not be more pleased about my experience. Erik was professiona I just purchased a used 2013 Honda CRV from Erik E. Brungard at west herr Honda. I could not be more pleased about my experience. Erik was professional and extremely knowledgeable. He is very reasonable and will go up to bat for you to get you the best price and rate. I will be buying vehicles from him in the future. More

Just as good the 2nd time Back in January our 7yo Aveo died unexpectedly and we had to lease a new car ASAP. Our experience with Erik Arden was so positive that when the lease Back in January our 7yo Aveo died unexpectedly and we had to lease a new car ASAP. Our experience with Erik Arden was so positive that when the lease for our 2nd car was up we immediately called Mr. Arden, and again our experience was excellent. More

Always an excellent experience My wife and I have bought 3 vehicles through Erik Arden, He is always a great guy to deal with. Always works hard to find us exactly what we want and My wife and I have bought 3 vehicles through Erik Arden, He is always a great guy to deal with. Always works hard to find us exactly what we want and really takes the stress out of the whole experience. We live over 2 hours away from West Herr Honda and would never deal with anyone else. More

Purchase of a new Honda We stopped into the dealership just to look and met Erik Arden. Frank explained our needs regarding a new car. We felt he was knowledgeable and We stopped into the dealership just to look and met Erik Arden. Frank explained our needs regarding a new car. We felt he was knowledgeable and trustworthy .We received a call from Erik shortly after that he had a car for us .We are very happy with our new Odessey Barbara More

Buying a car from Erik Arden at West Herr Honda great We are repeat customers for Erik Arden at West Herr Honda! There is no angst when purchasing a car from Erik. We tell him our needs and what we are lo We are repeat customers for Erik Arden at West Herr Honda! There is no angst when purchasing a car from Erik. We tell him our needs and what we are looking for, and he quickly helps us! He make car buying easy....no games, no hassles! He has always done an excellent job for us, and we recommend him highly!! More