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West Herr INFINITI

Williamsville , NY

4.8
230 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 230 reviews

July 26, 2024

Superior customer service. Dan Fabrizio was very knowledgeable, congenial, and made the experience comfortable. I would recommend to friends. More

by jpmaho
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio
July 26, 2024

The West Herr group did everything they could to make me want to purchase my new car! More

by luannebach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio
June 18, 2024

I have never had bad service here at all - the staff is always friendly and takes time to explain things to non-mechanical me - this is the only place I go to for service - on a separate note Rebekah & Jar More

by sbasinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah, Jarrod
May 17, 2024

Great people with a professional and friendly attitude. Excellent service with clear expectations and effective communication. More

by bbeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
May 16, 2024

The salespeople are very good and most helpful. The service has declined over the past months. More

by Mareglov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2024

Very nice to deal with everyone was pleasant and polite. Very knowledgeable staff of my needs More

by haefnerpamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Jopp
May 11, 2024

Been going to West Herr INFINITI for 7 years. From sales to service its always a good experience. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Burckhard
May 02, 2024

Great experience always! Very appreciative of the great service department and their responsiveness. Thank you. More

by Jennifermwalter18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 01, 2024

Always easy to make appointments. I like the dedicated person to make appointments. Usually can get an appointment in a reasonable time frame. More

by dmgugino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
April 26, 2024

The West Herr Infiniti Service has always shown me the upmost respect and care for my vehicle since I have leased with them which has been over 16 years. Thank you Kevin in Service and Mark in Sales for a More

by carolynmalone51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Mark
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