West Herr INFINITI

I could have gone anywhere for an oil change and nys inspection. 2hrs is way too excessive. I won’t be back. inspection. 2hrs is way too excessive. I won’t be back. More

Great service every time. Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience. Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience. More

I had no choice for transmission repair other than West Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired. Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired. More

Bought a 2022 certified infinity in June 2023. Needed service for pinging noise. Was advised it needed rear brakes. I had only driven it for 2000 miles. How could this serious issue have been overl Needed service for pinging noise. Was advised it needed rear brakes. I had only driven it for 2000 miles. How could this serious issue have been overlooked if certified? More

I have always appreciated the courtesy & professionalism of the West Herr staff. From sales ( Frank DuQuette ) to Infiniti service/repair ( today I had the pleasure of working with Kevin Hardwicke ) of the West Herr staff. From sales ( Frank DuQuette ) to Infiniti service/repair ( today I had the pleasure of working with Kevin Hardwicke ) More

Everything was done that I asked to be done and I appreciate coming to this location. appreciate coming to this location. More

I had a great experience with Brady and the team at west herr, everything was smooth and easy. herr, everything was smooth and easy. More

Kevin and the team were great. Very courteous. Took a little long to do an inspection, but it is what it is. I don't like taking my car in for service. Very courteous. Took a little long to do an inspection, but it is what it is. I don't like taking my car in for service. More

Service was great! Everyone was friendly, appointment was finished quickly . Waiting room was clean, welcoming and convenient. Kevin is the best! Everyone was friendly, appointment was finished quickly . Waiting room was clean, welcoming and convenient. Kevin is the best! More

Kevin and his crew were excellent and pleasant! Perfect service. The work they did was excellent Perfect service. The work they did was excellent More