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West Herr INFINITI

Williamsville , NY

4.8
230 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 230 reviews

August 27, 2023

Your service sucks! I tried makiing a simple oil change and told I would have to wait till the midle of October. More

by Pslobodzian52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
call center
Aug 28, 2023 -

West Herr INFINITI responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Dennis, at (716)-810-8507. Thank you.

August 25, 2023

Service was prompt and I was thoroughly informed of all issues/concerns regarding my vehicle. More

by mwill165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 21, 2023

Very clean and organized. They keep you up-to-date on what’s going on with your vehicle. More

by bezey243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 15, 2023

BEST PEOPLE BEST PLACE! ! CLEAN FRIENDLY ENVIRONMENT. I WOULD HIGHLY RECOMMEND WEST HERR INFINITY SERVICE More

by cmuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS
July 27, 2023

Great facility well trained knowledgeable and friendly staff a great vehicle truly fin experience A+ More

by joeshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine mr huges brandon
July 27, 2023

Great service! Friendly people! Greg was fun to work with! I would recommend to my friends. More

by greenfieldchef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Tobin
July 22, 2023

Very accommodating, very professional- no need to say more that so why would you require it More

by No
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin,alex
July 20, 2023

Kevin at Infiniti was awesome! !! Super friendly, efficient, and willing to go the extra mile! More

by juliemik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 11, 2023

Very efficient, wait time as promised. Free cabin air filter change was nice to do for the customer. More

by rbmed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Kevin
June 21, 2023

After 3 hours - did not solve my issue, make a suggestion. Seems like the tech was more interested in his diagnostic pay vs solving my issue. Not easy to diagnose but I have them A code printout More

by Jhagen7
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alex
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