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West Herr INFINITI

Williamsville , NY

4.8
197 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 197 reviews

March 02, 2023

Very courteous staff. Timely & superior service and clean . Have been using for 20 years . Highly recommend More

by jsuminski52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 25, 2023

Justine was terrific—very, very responsive and helpful. The individual (a male; maybe in his 20s?) at the cash-out window (Thursday, 2/23 around 6:30 PM) was also great. More

by Jack
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justine; also an individual at the cash-out window; and a male (name unknown) who walked me to the cash-out window, which I was unable to find
February 14, 2023

Was comfortable when I had to wait and the consultant kept us informed during the entire process More

by Brnrdschndr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justine Galante
February 10, 2023

Great service. My family has been purchasing Nissan and Infinity from them for 25 years More

by sandrahellwig@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
February 01, 2023

Most excellent service and attention to detail. James is awesome. I never leave and feel that anything was unresolved. More

by rbmed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 19, 2023

Most people avoid going to their dealership for one reason or another, however West Herr Infiniti is a dealership you enjoy going to. They take of your vehicle as if it was their own. They are profes More

by emarc56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
January 16, 2023

I have been a customer for over 10 years, and have nothing but good experiences. I trust the way my vehicle is serviced. The prices are competitive with others, lower quality dealers and service sho More

by Coachk627
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
James was courteous and professional.
January 16, 2023

Very good service nice people to deal with and l will refer ro my friends More

by Danielbrassel4
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Matt
January 10, 2023

Excellent, personal service. Very smooth and very friendly people to deal with. This is our second purchase here and highly recommend. More

by Katie H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Lista, Justine Jopp
January 06, 2023

I couldn’t be happier that James believed me when I had a noise coming from my engine when the sales lady told me from day one test drive that “ it was a purr & I will just get used to it”! So after 6 month More

by eat797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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